Student Services Assistant, Senior

Posting Details

Posting Details (Default Section)

Closing Date: 09/04/2026 Open Until Filled No Classification Title Student Services Assistant, Senior Working Title Recruitment Limits Location San Diego City College Pay Information

Range 19 ($5,474.31 - $6,069.47) per month based on the current AFT Classified Professionals - Salary Schedule.

• New employees will begin on Step I ($5,474.31).
• Salary negotiation is not allowed.
• Promoted or transferred employees will be placed as specified in the CBA.
• This position is FLSA Non-exempt (may accrue overtime).
• Excellent benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.

The SDCCD Employee Relations webpage provides a link to employee collective bargaining agreements/handbooks which provide more information about terms and conditions of employment, compensation and benefits.

Position Equivalent FTE:

1.0 FTE

No. Months: 12 Months Position Number: 009886 FLSA Status Non-Exempt (accrues overtime) Position Type Classified Bargaining Unit AFT - Classified Professionals Range 19 Department Financial Aid The Position

Applications are currently being accepted for Senior Student Services Assistant in the Financial Aid Office, located at San Diego City College. Hours are Monday - Friday between 8:00am to 6:00pm. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description

Click here for description. Link: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Services%20Assistant,%20Senior.pdf.

If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications Foreign Degree:

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.

Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click for the EEO / Diversity / Nondiscrimination - Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx

Special Instructions to Applicants:

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

• Complete online application;
• Resume;
• Cover letter; AND,
• Three (3) professional references listed in the online application.

Tentative Timeline (Subject to Amendments)

First interview: Tentatively in September

Conditions of Employment:

SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:

• Submit "official" transcripts as stated on application (even if a degree is not a requirement for this position);
• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
• Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment);
• Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND,
• Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information

Additional Information:

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment.

Posting Number CL01945

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)

• Yes

• No

• • I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.

• Yes

• No

• • Please describe your experience interpreting and applying federal, state, institutional, or other rules and regulations in a financial aid or related student services program. Include your specific responsibilities for reviewing eligibility, documentation, and resolving complex issues.

(Open Ended Question)

• • Please describe your experience administering, coordinating, or providing technical support for specialized programs in a financial aid or related student services environment, such as Cal Grant, Student Success Completion Grant (SSCG), Federal Work-Study (FWS), California Dream Act Application (CADAA), undocumented student support, scholarships, or other federal or state programs. Include your specific responsibilities.

(Open Ended Question)

• • Please describe your experience working in a high-volume front office in a financial aid or related student services environment Include your experience assisting students in person, by telephone, email, or virtually; reviewing applications and documentation; explaining requirements; and resolving complex or sensitive student situations.

(Open Ended Question)

• • Please describe your experience providing leadership, technical guidance, work direction, and/or training to staff, student workers, hourly employees, or peer mentors in a financial aid or related student services environment Include the number and types of employees you supported and your specific responsibilities.

(Open Ended Question)

• • Please describe your experience using technology systems in a financial aid or related student services environment including student information systems, document imaging systems, databases, or other applications. Include your experience reviewing and updating student records, extracting and analyzing data, tracking program activities, and preparing reports. Please identify the systems you have used and provide specific examples.

(Open Ended Question)

• • The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.

(Open Ended Question)

Required & Optional Documents

Required Documents

• Cover Letter
• Résumé

Optional Documents