Student Services Coordinator

Kaplan

Boston, MA

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JOB DETAILS

SALARY

SKILLS

Business Operations, Cash Management, Customer Support/Service, DSL (Digital Subscriber Line), Database Technology, English Language, Lift/Move 50 Pounds, Marketing, Multilingual, Organizational Skills, People Management, Purchasing/Procurement, Regulatory Compliance, SEVIS, Student Admissions, Student Services, Time Management, United States Citizen

LOCATION

Boston, MA

POSTED

1 day ago

Job Title
Student Services Coordinator

Job Description

Position Summary

The Student Services Coordinator is responsible for providing guidance and support to our international students throughout their time at KI. This is a temporary, 20-hour-per-week role through Oct 3rd, with the possibility of an extension or conversion to a permanent position.

Key Job Responsibilities

The Student Services Coordinator will help to create a friendly and inviting English speaking environment for our short and long-term international students and will be responsible for a combination of some or all of the following:

Designated School Official (DSO); responsible for updating SEVIS and advising students on all matters related to their immigration status while studying at KI
Assist in keeping the school compliant with state, national, and organizational standards of compliance
Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts
Domestic marketing activities, including community outreach events and activities, phone calls, etc
Planning and/or execution of daily, weekly, monthly activities; creating monthly activities calendar
Housing options recruitment and procurement and student placement
Deliver outstanding hands-on student service
Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes
Cash management: book deposits, payments, etc
Internship recruitment and placement
University admissions guidance and counseling
Other duties as assigned

Minimum Qualifications

Bachelors Degree or equivalent
US Citizen or Permanent Resident (mandatory for DSO)
1-2+ years in a business or operational setting
Ability to work evenings and weekends
Must be authorized to work in the United States

Preferred Qualifications

Prior experience with international students and/ or advising
Experience with database systems
One or more foreign language ability

Once hired, must

Be aware of who is the designated safeguarding Lead for Kaplan Languages
Be aware of how to identify safeguarding concerns and how to appropriately respond to these
Complete, in a timely fashion, any safeguarding training assigned to you
Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school
As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams
Must pass a criminal background check

Physical Requirements

Sitting
Standing
Walking
Climbing
Lifting up to 50+ pounds
Pulling
Pushing
Carrying
Grasping
Reaching
Bending
Visual Acuity
Color Determination
Speaking
Listening

*An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required

Location
KAP Boston MA 11 Beacon Street

Employee Type
Employee

Job Functional Area
Student Experience

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible.

About the Company

Kaplan

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