Posting Details
Posting Summary
Logo Posting Number STA00444PO26 Job Family Enrollment Management Job Function Student Services USC Market Title Student Services Program Manager Link to USC Market Title https://uscjobs.sc.edu/titles/132655 Job Level M1 - Managerial Business Title (Internal Title) Student Services Manager Campus Columbia Work County Richland College/Division College of Engineering and Computing Department CEC College of Engineering and Computing State Pay Range G10 USC Market Range MRH - $63,557 $79,446 $95,336 Anticipated Hiring Range $63,557 - $90,000 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule
Basis 12 months Job Search Category Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement
The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
This position plans, coordinates, and performs complex administrative and technical activities for the Office of Academic Affairs in the College of Engineering and Computing. Responsibilities include accuracy of academic program information, degree audit implementation, advising support, and data management.
Job Related Minimum Required Education and Experience
Required Certification, Licensure/Other Credentials Preferred Qualifications Knowledge/Skills/Abilities
Job Duties
Job Duty
Supervise, hire, train and evaluate staff responsible for student services front office duties, graduation and records management. Uses appropriate management principles according to University and College policy and procedures, completes EPMS planning and reviews timely and accurately. Communicates expectations and provides feedback to assist employees with performance improvement, professional development, and skill/ competency development.
Essential Function Yes Percentage of Time 10 Job Duty
Manages the daily functions of the front office for staffing and provides oversight for smooth customer service experience. Train front office staff for consistent messaging and support. Regularly reviews and updates processes as needed. Manage and provide oversight for processes impacting student course registration and documentation. Provides oversight of pre-requisite waivers and overrides for eligibility.
Essential Function Yes Percentage of Time 20 Job Duty
Develops and implements administrative policies and procedures for consistent degree completion and conferral for undergraduate students in the MCEC. Creates and maintains the on-going monitoring of student's degree progress to allow time to take corrective measures to minimize delays in graduation. Designs and implements college-wide processes for college progression rules & senior check processes. Provide overall graduation support and implement processes for graduation candidacy & conferrals. Serve as liaison to the registrar for DegreeWorks coding issues. Responsible for providing verification letters of degree progress including, but not limited to NCAA-athletic certifications, SAP letters, Veteran's Affairs letters and international sponsorship/visa verifications.
Essential Function Yes Percentage of Time 20 Job Duty
Develops and implements administrative policies and procedures for the consistent processing of records and Registrar transactions. Coordinates with the Assistant Dean on matters related to the processing and documentation of exceptions to academic requirements. Processes DegreeWorks transactions to ensure degree requirement exceptions are complete and accurate, representing documentation of approvals. Oversight of all internal records management in alignment with all relevant accreditation bodies. Develop and implement internal processes for the consistent documentation of all student records for both advisement and graduation records. Assists with student file management needs during accreditation visits or reviews. Manages the documentation and support for college and department petitions, to ensure approvals are not conflicting with accreditation requirements.
Essential Function Yes Percentage of Time 20
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential
Posting Detail Information
Number of Vacancies 1 Desired Start Date Job Open Date 06/11/2026 Job Close Date 06/24/2026 Open Until Filled No Special Instructions to Applicant
Applicants must upload a cover letter and resume.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 24, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
Click here to learn more about why you should work at USC.
Quicklink for Posting https://uscjobs.sc.edu/postings/207728 EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
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Applicant Documents
Required Documents
Optional Documents