Student Services Officer
Leadstack Inc
Stanford, CA
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JOB DETAILS
SALARY
$34–$42 Per Hour
SKILLS
Academic Advice, Analysis Skills, Career Counseling, Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Data Analysis, Data Collection, Data Entry, Disability Accommodations, Fellowship, Financial Administration, Financial Aid, Financial Policies, Financial Transactions, Legal, Marketing Strategy, Material Moving, Microsoft Office, Needs Assessment, People Management, Physical Demands, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Records Management, Registrar, Regulations, Regulatory Compliance, Reimbursement, Scholarship, Student Services, Testing, Trend Analysis, University/School Policies, Webinar, Writing Skills
LOCATION
Stanford, CA
POSTED
1 day ago
Job Title: Student Services Officer
Duration: 06-Jul-2026 - 27-Dec-2026
Location: Stanford, California 94305 – hybrid
Pay Rate: $34.48 - $44.82
Description:
JOB PURPOSE:
Administer and support a program or function or a segment of a larger program or function within a single unit under general supervision. Responsible for making recommendations and resolving routine first level decisions on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services using defined policies and practices and professional knowledge. Provide advice to students on a range of issues to guide them in making appropriate choices and decisions.
Works on problems of moderate complexity (size, degree, focus, expertise) where analysis of situations or data requires a review of a variety of factors. Exercises judgement within defined procedures and practices to determine appropriate action.
CORE DUTIES:
Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.
Provide first line response to identify students in crisis and refer to appropriate resources, as needed. Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and
provide recommendation for implementation of changes.
Identify trends, perform needs analysis, and participate in the implementation and testing of new technology. May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
May train and supervise other staff, volunteers, student and temporary workers. * - Other duties may also be assigned
Requirements:
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor's degree and two years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite.
Basic analysis and problem solving skills.
Customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
PHYSICAL REQUIREMENTS*:
Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Our minimum requirements are that a suitable candidates must have
Minimum of 1 Experience in Higher Education
Experience of Data Entry into PeopleSoft System
Experience of Student Service Support
A bachelor's degree
| ____________________________________________________________________ Best Regards, Mohammed Yousuf | ||||
Sr. Recruiter |
| C. | 415-787-8681 | ||
| E | Mohammed.Yousuf@leadstackinc.com | ||
| A. | 611 Gateway Blvd, Ste 120 | ||
| W. | |||
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About the Company
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