Student Services Specialist (0080080)

University of Hawaii

Honolulu, HI

JOB DETAILS
SKILLS
Administrative Skills, American Sign Language, Assistive Technology, Coaching, Consulting, Detail Oriented, Disability Accommodations, Employee Relations, Federal Laws and Regulations, Language Interpreter, Leadership, Learning Disabilities, PC (Personal Computer) Systems, People Management, Presentation/Verbal Skills, Problem Solving Skills, Protective Services, Psychiatry and Mental Health, Record Keeping, Regulations, Reporting Skills, Security Policy, Social Sciences, Special Education, State Laws and Regulations, Statistics, Student Services, Team Lead/Manager, Time Management, Training/Teaching, Word Processing
LOCATION
Honolulu, HI
POSTED
2 days ago

Student Services Specialist (0080080)

Salary

See Position Description

Location

Honolulu CC, Honolulu, HI

Job Type

Full-Time Permanent

Job Number

2026-01465

Department

Honolulu Community College

Division

Academic Support

Opening Date

07/09/2026

Closing Date

7/24/2026 11:59 PM Hawaii

Position Number:

0080080

Description

Title: Student Services Specialist

Position Number: 0080080

Hiring Unit: Academic Support, Disability Services

Location: Honolulu Community College

Date Posted: July 9, 2026

Closing Date: July 24, 2026

Band: B

Salary: Salary Schedules and Placement Information

Full Time/Part Time: Full-time

Permanent/Temporary: Permanent

Monthly Type: 11-month

Funding: General

Other Conditions: General funds to begin approximately April 2026, pending position clearance, availability of funds, satisfactory performance and program needs.

Duties and Responsibilities ( denotes essential functions)

  • Works directly with students with learning, physical, psychiatric, and emotional disabilities under the direction of the campus Disability Specialist.
  • Provides eligible students with approved disability access services for each phase of the semester including intake, registration, orientation, academic support, and evaluation.
  • Arranges disability services including but not limited to i.e.; captioning and transcription; notetaking, testing accommodations; providing various alternative formats; and providing students training to assistive technologies.
  • Administers and proctors tests; provides testing accommodations.
  • Recruits, trains and evaluates student assistants - responsible for coordinating all student assistants.
  • Organize and facilitates group coaching for students with disabilities to assist in transitioning into and out of college.
  • Maintains and updates confidential student files.
  • Maintains current longitudinal records of student contacts and progress including quarter, semester, and annual reports.
  • Maintains and updates disability program database.
  • Keeps abreast of emerging trends in disability access services, including assistive technologies in higher education.
  • Regularly consults with disability service providers and participates in meetings and discussions for the purpose of providing effective and appropriate services to students with disabilities.
  • Maintains and updates inventory and loaning of disability related equipment to students.
  • Assists disability service providers with maintaining and updating essential information such as the campus accessibility map, disability policies/procedures guidebook, interpreter handbook, and program technical standards.
  • Related work activities include, but are not limited to, participating in professional development activities and serving on campus committees.
  • May work evenings and/or weekends, on-and-off-campus assignments as required.
  • Other duties as assigned

Minimum Qualifications

  • Possession of a baccalaureate degree in education, special education, social sciences, counseling or related field and 3 year(s) of progressively responsible professional experience with responsibilities for working directly with individuals with disabilities and/or special populations; or equivalent education/training or experience.
  • Considerable working knowledge of principles, practices and techniques in the area of working with students with disabilities as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles, and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with working with students with disabilities.
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  • Demonstrated ability to establish and maintain effective working relationships with internal and
  • external organizations, groups, team leaders and members, and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
  • Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  • Ability to establish and maintain productive working relationships with disabled students, student assistants, faculty, and colleagues.
  • Ability to work in a detail-oriented environment to resolve problems and pursue assignments through to completion.

Desirable Qualifications

  • Working knowledge of guidelines, procedures, and techniques used in providing access services to college students with disabilities.
  • One year experience working with students with disabilities in a post-secondary environment.
  • Knowledge and experience with auxiliary aids for persons with disabilities.
  • Previous experience working with students with learning disabilities.
  • Experience working with diverse student populations.
  • Familiar and comfortable with basic/rudimentary American Sign Language (ASL); proficiency in ASL (credentialed/uncredentialed) highly desirable.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents (please redact SSN & birthdate on all uploaded documents).

Required Documents include:

1) Graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position; an unofficial copy of the transcript (e.g., copy) must be submitted with the application, and original official transcript(s) will be required at the time of hire. Copies of transcripts must be attached to your application as evidence of the required degree (or coursework); if transcript(s) are not provided, the candidate's degree(s) or coursework will not be considered. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA; expense of the evaluation shall be borne by the applicant.

2) Cover letter explaining how you meet the minimum and desirable qualifications.

3) Resume.

4) Names and contact information (including e-mail address) of at least 3 professional references.

Letters of recommendation are optional. Separate documents and application materials must be submitted for each position. All documents/information submitted become the property of Honolulu CC and will not be returned. Late or incomplete applications will not be considered. The application will be considered incomplete if materials are unreadable. Applications lacking copies of official transcripts will be reviewed based on work experience equivalency to meet MQs. Minimum qualifications must be met by the closing date. Note: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries:

Honolulu Community College

Human Resources Office

honcchr@hawaii.edu

808-844-9144

EEO, Clery Act, ADA

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

Employer University of Hawaii

Department Honolulu Community College Address 874 Dillingham Blvd.

Honolulu, Hawaii, 96817

Website http://workatuh.hawaii.edu

About the Company

U

University of Hawaii