Student Services Technician

Posting Details

Posting Details (Default Section)

Closing Date: 07/21/2026 Open Until Filled No Classification Title Student Services Technician Working Title Student Services Technician Recruitment Limits Location San Diego Miramar College Pay Information

Range 23 ($5,448.21 - $6,814.00) per month based on the current Classified salary schedule.

• New employees will begin on Step F ($5,448.21).
• Salary negotiation is not allowed.
• Promoted or transferred employees will be placed as specified in the CBA.
• This position is FLSA Non-exempt (may accrue overtime).
• Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents.
• A temporary probationary period will apply to the employee entering this assignment.

The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits

Position Equivalent FTE:

1.0 FTE

No. Months: 12 months Position Number: 00120671 FLSA Status Non-Exempt (accrues overtime) Position Type Classified Bargaining Unit AFT - Classified Professionals Range 23 Department Outreach The Position

The Outreach Department is seeking two Student Services Technicians, one with an Outreach emphasis and the other with a Dual Enrollment emphasis, who are equity-minded about supporting students as they begin their college journey. Under the direction of the Outreach Coordinator, these positions play a key role in helping prospective and current students access the resources they need to succeed. The ideal candidates are student-centered and detail-oriented, comfortable with public speaking and engaging with K-12 students, community organizations, and diverse student populations in both individual and group settings.

Work will include occasional evening and weekend hours to support department services and programming. Travel to local high schools and community organizations may be required

San Diego Miramar College, a student-ready college, invites all qualified candidates to apply for the position of Student Services Technician. Miramar College, a leader in providing student access and success, seeks candidates who are motivated by serving students in a college community and are committed to diversity, equity, and inclusion (DEI).

We are a fast‐growing and innovative college with a freshly adopted focus on diversity, equity, and inclusion as we move into a new era. Recently designated as an emerging Minority Serving Institution (MSI) the College is committed to helping students access higher education and achieve success inside and outside the classroom.

The College is located in the Mira Mesa/Scripps Ranch area of San Diego and is one of four colleges/centers in the San Diego Community College District. Our student population of 25,387 [African American (6%), American Indian or Alaskan Native (<1%), Asian (14%), Filipino (3%), Hispanic/Latina/o/e/x (33%), Multiple Ethnicities (8%), Pacific Islander (<1%), White (34%), Unreported (2%)], is reflective of the diverse community we serve.

In addition to expertise in their field, San Diego Miramar College seeks applicants who possess the knowledge, skills, and abilities to support our diverse student populations. Additionally, candidates should be able to demonstrate ways they will develop tools and resources to better serve historically marginalized and minoritized populations. We strongly encourage candidates who possess the experience for the position, and who are student-centered and continue to demonstrate a commitment to diversity, equity, and inclusion (DEI) to best serve our student population.

Those who join our team at San Diego Miramar College can expect to be part of an inclusive, innovative, and equity-focused community that promotes broad collaboration among faculty, classified professionals, administration, students, and community and industry partners. We are proud of our commitment to create a socially just and responsive culture, host ethnically diverse speakers, and support various equity-focused professional development opportunities. Our college strives to ensure that students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color and disproportionately impacted students. In fact, the college's commitment to diversity, equity, and inclusion is encapsulated by our newly adopted Strategic Goal #5:

Miramar College Strategic Goal #5

Diversity, Equity, and Inclusion (DEI) - Build an environment that embraces diversity, equity, inclusion, anti-racism, and social justice for the benefit of the college community.

Strategic Direction 1- Systematically update college processes, programs, and practices within a comprehensive equity framework for equity-minded practices in the workplace, the classroom, and support programs/services.

Strategic Direction 2- Establish comprehensive professional development for the campus community to increase capacity around and engage in equity, diversity, inclusion, social justice, and anti-racism.

Strategic Direction 3-Systematically review, develop and incorporate equity-minded practices in: 1) culturally responsive instructional pedagogy, 2) student-centered services, and 3) recruitment, screening, and retention of employees.

Applicants can review Miramar College's full strategic plan on Miramar College's: https://sdmiramar.edu/sites/default/files/2021-07/San_Diego_Miramar_College_Fall_2020-Spring_2027_Strategic_Plan.pdf

Applications are currently being accepted for Student Services Technician, located at San Diego Miramar College. Hours are M-F, 8am-5pm. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description

Click here for description. Link for description: https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Services%20Technician.pdf.

If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications

• Knowledge of college enrollment, onboarding, and dual enrollment processes, including applicable district, state, and federal regulations.
• Experience developing and delivering presentations, workshops, campus visits, and informational sessions for students, families, and community partners.
• Experience in public speaking, facilitation, and interpersonal communication skills, with the ability to engage diverse audiences and build relationships with community partners.
• Experience planning, leading, and implementing outreach, enrollment, and student success events that support student access and transition to college.
• Demonstrated commitment to equity and inclusion, with experience serving diverse student populations including but not limited to, first-generation, low-income, veterans, undocumented students, and other historically underserved communities.
• Experience providing student-centered guidance and support to students, and families regarding college access, enrollment, and program requirements.
• Experience using student information systems, communication platforms, databases, spreadsheets, or similar technology to maintain records, track participation, and support program operations.
• Experience collecting, reviewing, and utilizing data to evaluate program effectiveness, prepare written reports, and support continuous improvement efforts.
• Ability to handle confidential and sensitive information with discretion, tact, and professionalism while applying district, state, and federal policies and procedures.
• Experience providing training or work guidance to staff while fostering collaboration and contributing to a team-oriented work environment.
• Organizational, problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced, student-focused environment.

Education & Training:

Any combination of training and experience equivalent to: graduation from high school and four years of increasingly responsible experience in a college or district-level admissions and record office involving interpretation and application of rules and regulations.

Foreign Degree:

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.

Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

Click for the EEO / Diversity / Nondiscrimination - Policies and Procedures:https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx

Special Instructions to Applicants:

San Diego Miramar College is piloting anonymous screening format as a means to minimize implicit bias in the screening of applications. The anonymous screening format of applications refers to the process of reviewing applications without revealing the personal information of the applicants, such as their name, gender, or other potentially biased details. This approach aims to eliminate unconscious biases, promoting fair and objective evaluation based solely on the experience of the applicants. By anonymizing applications, screening committees create a more inclusive and diverse hiring process.

To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.

Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.

We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.

• Complete online application;
• Resume;
• Cover Letter; AND,
• Three Professional References (At least one supervisor).

Tentative Timeline (Subject to Amendments)

First level interview: Week of 09/1/2026

Final level interview: Week of 9/7/2026

Conditions of Employment:

SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:

• Submit "official" college transcripts as stated on application (even if a degree is not a requirement for this position);
• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
• Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment);
• Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND,
• Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.

EMPLOYMENT AFTER RETIREMENT

If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement

CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq

Additional Information:

EMPLOYEE BENEFITS

SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment.

• Medical, dental, and vision plans are 100% employer paid for you and all dependents
• $50,000 group term life insurance
• 12 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
• Tuition reimbursement
• Educational incentive program (for salary advancement)
• CalPERS employer contribution rate of 27.05%

Posting Number CL01925

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)

• Yes

• No

• • I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.

• Yes

• No

• • We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.

• Yes

• No

• • Please describe an event or initiative you organized that involved multiple departments or partners. What was your role in planning the effort, and how did you ensure its success in alignment with the department goals?

(Open Ended Question)

• • Tell us about a time you explained an enrollment, onboarding, or program requirement. How did you ensure the information was accurate, adapt to the individual's needs, and provide support throughout the process?

(Open Ended Question)

• • Please describe a time you collected and analyzed data to identify a trend, gap, or progress in a program or process. Explain how you shared your findings to your team, and what improvement or action resulted?

(Open Ended Question)

• • Describe a time when you identified and addressed an equity-related barrier that disproportionately impacted a specific population. What actions did you take, who did you collaborate with, and what was the result?

(Open Ended Question)

• • Tell us about your experience training, or providing work guidance to staff. How did you support their success while contributing to a collaborative team environment?

(Open Ended Question)

• • The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.

(Open Ended Question)

Required & Optional Documents

Required Documents

• Résumé
• Cover Letter

Optional Documents