Supports all activities of the Student Nighttime Auxiliary Patrol (SNAP) Service providing nighttime safe ride service to University students. includes driving, daily vehicle inspection and providing great customer relations.
Classification Title:
Student SNAP Driver
Job Description:
This position supports all activities of the Student Nighttime Auxiliary Patrol (SNAP) service providing safe transportation at night for UF students on campus and to a small number of UF-owned off-campus locations. SNAP student employees drive UF service vehicles in order to transport students safely and efficiently between designated stops, use tablets to accept and route student ride requests and radios to communicate with supervisors and co-workers, and handle dispatch duties to answer phones, track vehicle routes and maximize SNAP operational efficiency. This position is required to have a safe driving record and US driver’s license with a minimum one year of driving history, regularly use computers and tablets, handle multiple tasks simultaneously while remaining on schedule at all times, and excellent customer service skills with a professional demeanor and positive attitude.
Position duties include:
When driving, operates UF Transportation and Parking vehicles to provide safe transportation at night between designated stops for students and staff in an efficient and courteous manner. Follows defined policies, procedures and traffic/roadway laws at all times. Regularly communicates with SNAP supervisors, dispatchers, and co-workers while remaining on schedule. Uses tablet to accept and route student ride requests while navigating safely throughout campus.
When dispatching, answers all telephone calls at the SNAP office to provide customer assistance and enter ride requests into the scheduling application. Monitors team radio discussion and scheduling application throughout the night to observe and assist with SNAP operational efficiency. Provides additional driving support for SNAP operations as needed.
Provides scheduled rides to students and staff with mobility-related disabilities in a safe, efficient and courteous manner using UF TAPS ADA-accessible vehicle.
Performs required pre-trip and post-trip vehicle inspections, keeps assigned vehicles and equipment clean and in good working condition, and alerts supervisors of all necessary vehicle repairs and maintenance and nightly operational issues.
Evening and nighttime hours until 3:15am.
Expected Salary:
$15.00 hourly
Minimum Requirements:
Possession of a valid Class “E” or higher US driver’s license with a minimum of one year driving experience
Safe driving record and excellent driving skills
Excellent customer service skills with a professional demeanor and positive attitude
Basic knowledge of and ability to use computers and tablets
Ability to multi-task while staying on schedule
Must be able to work nights and early mornings until 3:15 AM, including some weekends each month
Must be able to drive safely at night throughout campus and the City of Gainesville
Preferred Qualifications:
Previous experience with driving large vehicles.
Special Instructions to Applicants:
This position requires a current Florida Driver’s License Class E or above.
This position requires a Criminal Background Check.
This position requires a Motor Vehicle Record Check.
With this position there is occasional light reaching above the shoulders, lifting, kneeling, repeated bending, in the activity of daily monitoring of vehicles. This position must exercise exemplary customer relations skills and the ability to handle customer’s needs.
This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) or Federal Work-Study (FWS). Registered students are employed on a part-time basis, up to 20 hours per week.
Multiple vacancies will be filled from this posting.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Position has been reposted, previous applicants still under consideration.
Health Assessment Required:
No
Numbers & Facts
Location
Gainesville, FL
Skills
Americans with Disabilities Act (ADA)unmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Operational Strategyunmatched
Operational Supportunmatched
Policy Developmentunmatched
Procedure Developmentunmatched
Resolve Customer Issuesunmatched
SNAPunmatched
Telephone Skillsunmatched
Time Managementunmatched
Transportation Routingunmatched
Vehicle Drivingunmatched
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