Student Success Advisor (Construction & Industrial Technology)REPOST
Salary
$43,209.00 - $60,000.00 Annually
Location
Main Campus, NC
Job Type
Full Time
Division
Construction & Industrial Technology (Curriculum)
Department
Construction & Industrial Technology
Opening Date
07/01/2026
Closing Date
7/15/2026 11:59 PM Eastern
FLSA
Exempt
Job Vacancy Details
Under general supervision, the Student Success Advisor provides enrollment, advising, and registration assistance to a specified case load. Through identification of student needs, the advisor will provide available services, support, and resources to increase academic readiness, progress, and success. The advisor will also help to create and approve an electronic Student Education Plan (SEP) which will allow students to register for classes. Student Success Advisors are responsible for maintaining a database (Watermark) to assist and support students, regularly checking academic progress, and providing follow-up and follow-through when necessary. Position will participate in professional development trainings related to the College's Student Information System(s) and Portal; financial aid, career, and academic planning; advising; and registration.
This position supports students in the Construction & Industrial Technologies Division
What Youll Do
Attends provided trainings to become knowledgeable regarding PCC resources, program and transfer opportunities, and requirements.
Provide enrollment, advising, and registration assistance to a specified case load.
Provide strong and effective support for the College's Strategic Plan and Student Success initiatives and provide assistance with meeting the goals and objectives of the Plan and initiatives.
Develop and sign-off on a Student Education Plan (SEP) with each assigned advisee. Intervene when students deviate from established plan. Ensure each student's progression toward his or her academic and career goals is monitored.
Utilize student retention and completion data and research to inform decisions regarding student success and advisement. Collaborate with College personnel to develop advisement outcomes and plans for continuous improvement.
Work with students in case load to create, document, and approve a Student Educational Plan. Creating these plans will involve:
Provide assistance with course selection/schedules by:
Advising students to balance their work and class schedule.
Assisting students in choosing the appropriate mode of course instruction.
Facilitating and managing schedule changes and PCC's Withdrawal Process for new and continuing students.
Monitor advisees' progress and provide regular, customized feedback.
Provide periodic grade reviews and mid-semester check to review grades; meet with students who are having academic difficulty or who are on academic probation.
Monitor and work with appropriate department(s)/office(s) to remove registration flags/holds when necessary.
Adhere to PCC's academic policies and procedures.
Intervene, provide support, and develop next steps for students facing academic problems identified through Early Alert, as well as those facing academic probation, suspension, or other issues.
Collaborate and assist with New Student Orientation.
Advise/register students after New Student Orientation, during Add/Drop periods, and for late-start classes.
Provide referrals for services based upon individualized student needs. Refers and connects students with relevant College resources.
Work with faculty and staff from your assigned division to develop guidelines and information for particular program areas.
Assign and transition students to a faculty advisor after successful completion of two major semesters at PCC.
Collaborate with Distance Learning, so students learn and can demonstrate the ability to navigate Moodle and MYPITTCC.
Collaborate with areas of the College to support Student Success initiatives and to provide students with accurate and timely information to make informed and positive decisions.
Other related duties as assigned
Our Values:
At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements:
What We Are Looking For
Minimum Qualifications
OR an equivalent combination of training and/or experience that provides the required knowledge, skills, and abilities may be considered.
Preferred Qualifications
Additional Information
Work Environment: Primarily office setting; Regular interaction with students where flexibility and strong interpersonal communication are essential and require a professional, customer-service-oriented approach; Frequent collaboration and interaction with staff and faculty; Duties require attention to detail, the ability to manage multiple tasks, and consistent adherence to confidentiality and accuracy standards.
Physical Demands: Prolonged periods of sitting for advising, documentation, and computer work; ability to lift/carry up to 25 lbs and push/pull a cart of supplies on occasion; Visual acuity and manual dexterity for data entry, document review, and use of office equipment; Clear verbal communication for one-on-one and group facilitation.
Normal Working Hours: Standard schedule, Monday - Friday; Some evening or weekend hours may be required to support student orientations and departmental activities. Seasonal peak periods (such as early fall, spring recruitment, and summer enrollment cycles) may require extended hours or adjusted schedules.
Pitt Community College provides a wide variety of benefits available to full time employees. These benefits include: health, dental, vision, life insurance, optional life and disability insurance plans, flexible spending account for health care/dependent care, NC State Retirement, and a deferred compensation program (401K, 457, 529).
Pitt Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
01
Do you have direct experience in counseling and advising students?
02
Please describe your experience in counseling and advising students.
03
Please briefly tell us what interests you about this position.
Required Question
Employer Pitt Community College
Address PO Drawer 7007
Greenville, North Carolina, 27835
Phone 252-493-7753
Website http://www.pittcc.edu