Student Success Advisor

Student Success Advisor | Denver Seminary

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Student Success Advisor

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• Student Success Advisor

Job Title:Student Success AdvisorReports To: Dean of Student SuccessLocation: HybridPay: $19.88 to $24.12/hour

About Denver Seminary

Denver Seminary is a multidenominational graduate school committed to preparing men and women to engage the needs of the world with the redemptive power of the gospel and the life-changing truth of Scripture. Through rigorous educational programs and a mentoring-focused community, the Seminary challenges students to grow spiritually, intellectually, and professionally, equipping them to lead God's people in accomplishing His mission in the world.

General Statement of Job Function

The Student Success Advisor guides and assists students toward successful degree completion and the attainment of educational goals. This position is a key component in student retention and persistence. While the campus is in Littleton, Denver Seminary students are in varying regions both inside and outside of Colorado. As a result, this position requires high levels of accurate, concise communication (email, phone, and in person, depending on the student's location). The Student Success Advisor role is responsible for one specific group of students, organized by degree program.

Essential Functions

• Provides academic advising through proactive and timely enrollment communication and support, beginning in the student's first semester.
• Continuously monitors students' academic progress by updating and maintaining degree audits, documenting all advising communication in Slate, including any exceptions to published program requirements or policies, advising in course selection, and tracking the adherence to the degree plan to assist the student in accomplishing their academic and vocational goals.
• Proactively supports students who may experience roadblocks to reenrollment in an attempt to keep them in the seminary community.
• Works with the advising team on strategic retention projects.
• Act as a first point of contact and conduct questions regarding Student Success and Student Care, guiding students to the appropriate person/department to meet their needs throughout the seminary.
• Develops and maintains degree paths and related advising tools for students.
• Help to maintain the student record and any changes to the student's program, campus, or student status in coordination with the Office of the Registrar.
• Advocates for student needs related to course rotation information, schedules, and other resource materials to promote student success.
• Collaborate with other departments to connect students with academic, mentoring, and/or resources (including the library, ministry residency, and Student Care) in order to help them achieve their academic goals.
• Actively monitors international students' academic progress, reports registration to SEVIS, and serves as an official designated school official (DSO).
• Work directly with the admissions counselors to provide a smooth handoff for first-semester students.
• Maintains the records and systems related to student enrollment with discretion and accuracy in accordance with internal policies and external regulations.
• Utilizes technology to improve the quality of service to students and other constituencies and to present clear communication regarding academic policies and requirements.
• Assist students with student portal resources and online registration.
• Manages the creation of academic advising resources for the continuing student population.
• Research continuing student enrollment and retention trends.
• Creates training materials, policies, and procedures for the advising team.

Education/Training

• Bachelor's degree required
• Previous advising, student service, higher education, public relations, customer service, or similar experience highly preferred.
• Must be able to work well individually and in team settings, and should possess an outgoing, dynamic, and flexible character.

Qualifications

• A commitment to a personal relationship with Jesus Christ.
• A lifestyle consistent with the Seminary's Community Values and Behavioral Commitments, including the statement on human sexuality.
• Agreement with Denver Seminary's Statement of Faith
• A willingness to create long-term relationships with students and assist them from their first semester through graduation.
• Excellent, clear, and concise communication skills, written and oral, with specific attention to detail
• Ability to be a creative, out-of-the-box thinker who takes initiative to find solutions while clarifying and enforcing Denver Seminary's expectations and policies.
• Willingness to work directly alongside the admissions counselors, providing a direct counterpart to the work they do with incoming students
• Servant's heart and customer focus with an attitude of hospitality and generosity
• Flexibility, a teachable spirit, and openness to change; ability to proactively locate appropriate resources to assist with unfamiliar situations; confidence in asking questions, and ability to recognize and learn from mistakes.
• Ability to self-manage, self-motivate, and operate with discretion and professionalism

Outcomes

Denver Seminary prepares men and women to engage the needs of the world with the redemptive power of the Gospel and the life-changing truth of Scripture. Through our educational programs and mentoring process, the Seminary challenges students to grow spiritually, intellectually, and professionally to lead God's people in accomplishing His mission in the world. The position of Student Success Advisor supports this mission by:

• A well-maintained and proactively assisted caseload of continuing students.
• Successful retention of continuing students.
• Effective and timely performance of assigned tasks.
• Ongoing development professionally and personally.

Typical Physical Demands and Working Conditions

Normal office working conditions, including computer usage, may require occasional standing, walking, long periods of sitting, climbing stairs, balancing, stooping, kneeling, crouching, or crawling. The employee must occasionally lift and/or move up to 25 pounds.

Equal Opportunity & Faith Commitment

Denver Seminary is an equal opportunity employer committed to excellence in all areas of ministry and operations. As a faith-based institution, Denver Seminary exercises its legal rights to prefer candidates who affirm and support our Statement of Faith and Community Values, consistent with applicable religious exemptions under federal law.

Accommodation: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Applicants who require accommodation during the application process should contact Human Resources.

Note: Employment is contingent upon proof of eligibility to work in the United States and successful completion of a background check.

Ready to Join Us?

If you're passionate about Kingdom work and love turning strategy into action, we invite you to apply.

How to Apply

Willingness to support Denver Seminary's vision, sign the National Association of Evangelicals Faith Statement, and abide by the Seminary's Community Values and Behavioral Commitments is required.

Please complete our online application form.

Please send your resume or CV to [email protected].

Application Deadline: Until position is filled.

• 6399 South Santa Fe Drive
• Littleton, Colorado, USA 80120

800.922.3040 [email protected]

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• Denver
• Washington DC Extension Site
• Fully Online Degrees

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