Student Success Advisor

Marquette University

Milwaukee, WI

JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Academic Advice, Academic Affairs, Adobe Product Family, Analysis Software, CPR Certification, Communication Skills, Computer Skills, Data Analysis, Database Administration, Disability Accommodations, Diversity, Employee Retention, Establish Priorities, Family Educational Rights and Privacy Act (FERPA), Financial Aid, Healthcare, Interpersonal Skills, Leadership, Loans, Microsoft Access Database, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Nursing, Nursing Management, Peoplesoft, Presentation/Verbal Skills, Program Planning, Project/Program Management, Record Keeping, Records Management, Recycling, SONET, Strategic Planning, Student Financial Services, Student Services, Systems Administration/Management, Technical Writing, Time Management, Training/Teaching, Training/Teaching Curriculum, University/School Policies, Writing Skills
LOCATION
Milwaukee, WI
POSTED
9 days ago

Posting Details

Position Information

Posting Number 201104765 Position Title Student Success Advisor State Wisconsin Employment Status Full Time Position Status Regular If Limited Term (End Date of Assignment, Project, or Grant) Position Type Staff Job Family Student Support, Advising, and Career Development # Hours Per Week 37.5 Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide.

This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Student Success Advisor is responsible for advising undergraduate Nursing students and managing advisee student records. Responsibilities include academic advising and maintaining advising records. Aligned with MUCN strategic plan to promote excellence in learning and to increase diversity, equity and inclusion, this position plays an integral role in building a sense of community and belonging within the College and supporting student retention, persistence, and success to graduation through support of student programming.

Duties and Responsibilities

  1. Serve as student success advisor for a caseload of students through traditional academic advising as well as high touch on-going wrap around student support to address students' academic, personal, mental, financial and spiritual needs.

  2. Develop and maintain connections across campus and to external partners such as Counseling Center, Educational Services, Disability Services, Student Development and Financial Aid to develop resources for students.

  3. Collaborate with student services team to enhance student engagement and outreach.

  4. Work closely with other student support programs such as Project Beyond-2, Educational Opportunity Program, All In Milwaukee to increase student success and retention of diverse students. Work with these programs and others to support the recruitment, retention, academic success and graduation of disadvantaged and underrepresented minority nursing students to improve workforce diversity.

  5. Proactively monitor student academic progress, appropriate course selection and college requirements to ensure timely intervention and graduation.

  6. Collaborate with faculty to provide holistic support for students and reinforce strategies for success within each course.

  7. Monitor, track, and maintain accurate records of all advising activities.

  8. Maintain, update, and monitor academic program plans of assigned advisees to ensure correct course projections and to support student retention tracking.

  9. Interpret and advise students on university and college policies, curriculum requirement, and procedures.

  10. Serve as primary contact for advisees with inquiries about registration and academic forms, and secondary contact for scholarship applications.

  11. Coordinate scrubs ordering and CPR classes, create a scrubs lending/recycling program, oversee the student CNA application process.

  12. Support college events such as graduation and commitment to profession ceremony by staffing various events.

  13. Serve on University and College committees

Required Knowledge, Skills and Abilities

Bachelor's degree

1-3 years of successful experience in academic advising, teaching, education, counseling, or student affairs

Experience working with students or in academic affairs including advising, admissions, teaching and/or student support

Computer and database management skills. (Intermediate to expert computer skills with Access, Word, Excel, Outlook, Adobe; SharePoint)

Technical writing skills/experience

Ability to organize, coordinate, and prioritize work effectively

Strong collaboration, communication, presentation, & interpersonal skills

Experience in development and execution student facing events or programs

Ability to communicate and work effectively with diverse students, families, faculty, and campus departments

Requires the ability to utilize tact and proper judgement while providing academic support to students, including an understanding of confidentiality and ability to appropriately enforce the Family Education Rights and Privacy Act of 1974 (FERPA)

Strong interest in providing positive student learning environment and promoting student success

Ability to effectively represent the College of Nursing professionally to diverse constituencies including but not limited to prospective applicants and their families, alumni, and other College and University officials

Preferred Knowledge, Skills and Abilities

Master's degree or relevant work experience in student affairs, or related field

Experience working with underrepresented, first generation and diverse college students

Experience working with social determinants of education and health (SDE/SDH)

Familiarity with academic and university settings is strongly preferred

Knowledge of student development theories, retention, and student success principles

Experience with recruitment and public speaking

Knowledge of university and data analytics software such as Civitas, EAB, Peoplesoft and ImageNow

Familiarity with healthcare field

Department College of Nursing Posting Date 06/10/2026 Closing Date Special Instructions to Applicants EOE Statement

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents

Required Documents

  • Cover Letter/Letter of Application
  • Resume

Optional Documents

  • References

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • Do you have a bachelor's degree?
  • Yes

  • No

    • Do you have 1-3 years of experience as outlined in the job posting?
  • Yes

  • No

    • What is the salary range you require for this role?
  • $20 - $22/hour

  • $22 - $24/hour

  • $24 +/hour

About the Company

M

Marquette University