Student Success Advisor

Position Details

Position Information

Quick Link https://llcc.peopleadmin.com/postings/9727 Position Title Student Success Advisor Full Time or Part Time Full Time Months Worked Per Year

12

Hours Worked Per Week

40

Work Schedule

Regular work schedule will be 8:00-5:00 Monday - Friday.

Must have the ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year.

Remote Work Availability No Job Description Summary

Make a Difference Every Day - Become a Student Success Advisor at Lincoln Land Community College!

Are you passionate about helping others succeed? LLCC is looking for a Student Success Advisor to support students as they navigate their college journey. In this role, you will:

• Build strong, supportive relationships with students
• Help students develop decision-making skills
• Guide them toward achieving their academic goals

As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 5 personal days, 12 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!

Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills as it compares to existing LLCC staff in similarly situated positions.

LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.

Required Qualifications

• Bachelor's degree OR extensive, relevant work experience OR an appropriate combination of education and experience.
• One year of work experience in education.
• Demonstrated ability to work with a diverse population.
• Ability to collaborate with appropriate stakeholders and solve problems.
• Detail orientation, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills.
• Knowledge of basic computer programs and Microsoft Office.
• Ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year.

Employment is contingent upon the successful completion of a criminal background check.

Preferred Qualifications

• Master's degree in Higher Education, College Student Personnel or related field.
• Experience in a community college setting.

Physical Requirements Position Salary Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package.

Requisition Detail Information

Open Date 09/21/2026 Last Day to Apply Open Until Filled Yes Special Instructions to Applicants

This position will be open until filled; however, applications must be received on or before October 4, 2026 to be considered during the initial review window. In-person interviews for this position are anticipated to begin the week of October 19, 2026 with an anticipated start date of November 17, 2026.

Candidates selected for an interview will be asked to perform a brief 15 minute presentation. The topic for which will be emailed upon scheduling the interview.

Transcripts are required for this position and should be uploaded to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.

If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.

Lincoln Land Community College

ATTN: Human Resources

P.O. Box 19256

Springfield, IL 62794

Job Duties

Description of Job Duty

Create supportive relationships with students and develop those relationships throughout the students' affiliation with the college.

Essential Duty? Yes Description of Job Duty

Assist students in establishing an academic plan and setting educational goals for success.

Essential Duty? Yes Description of Job Duty

Serve as primary student retention and outreach point of contact.

Essential Duty? Yes Description of Job Duty

Provide time-based interventions and coaching to students.

Essential Duty? Yes Description of Job Duty

Support students in addressing problems and connect them with appropriate support services.

Essential Duty? Yes Description of Job Duty

Teach students how to navigate campus and community resources, both on-campus and online.

Essential Duty? Yes Description of Job Duty

Engage and support students outside of appointment times via email, phone or other college-approved mediums.

Essential Duty? Yes Description of Job Duty

Educate students about the college curriculum and the relationship between degrees and careers.

Essential Duty? Yes Description of Job Duty

Empower students to develop their own class schedules and manage course additions and withdrawals.

Essential Duty? Yes Description of Job Duty

Mentor students on academic probation or suspension and provide guidance in developing a success plan.

Essential Duty? Yes Description of Job Duty

Guide students' understanding of external course transferability and articulation to other schools.

Essential Duty? Yes Description of Job Duty

Maintain contact and consultation with deans and faculty regarding any issues related to curriculum.

Essential Duty? Yes Description of Job Duty

Serve on any relevant committees or special projects as approved by the Director - Student Success

Essential Duty? Yes Description of Job Duty

Perform other duties as assigned.

Essential Duty? No Description of Job Duty

Assist in the college planning and assessment program by developing annual objectives that impact long-range strategic goals.

Essential Duty? No

Reference Requests

A document provided by a reference in support of a job application.

Reference Request Details

Require Applicants to submit references for this position? Yes Last day a reference provider can submit a recommendation Minimum number of references 3 Maximum number of references Applicant Special Instructions

Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

• • Have you previously worked at LLCC? If so, please provide title and dates of employment.

(Open Ended Question)

• • Are you legally eligible for employment in the United States and can you provide proof upon hire?

• Yes

• No

• • LLCC is unable to sponsor or take over sponsorship of an employment Visa at this time. Will you now or in the future require sponsorship for employment Visa status (e.g. H1B Visa status)? LLCC is not an E-Verify employer.

• Yes

• No

• • Do you have at least one year of experience in education?

• Yes

• No

• • Do you have experience working in a community college setting? Please explain.

(Open Ended Question)

• • Are you able to work until 6PM at least one night per week and additional evenings and weekends during peak times?

• Yes

• No

• • Please indicate your preferred method of communication with LLCC

• Email

• Text Message

• Phone

• No preference

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Transcripts

Optional Documents

• Miscellaneous 1
• Transcripts 2