Position SummaryUnder the supervision of the CARE Director, the Student Success Advocate (SSA) supports youth and families by providing counseling, case management, outreach, and group facilitation services. The SSA works with a caseload of up to 15 middle and high school students, in addition to offering support during drop‑in hours and responding to crisis situations. Responsibilities include intake and assessment, goal planning, referrals, documentation, and ongoing family engagement. The SSA also contributes to group programming, school collaboration, and development of the high‑school summer program.The school site location is CARE Program, 1601 Lane St, San Francisco, CA 94124. The schedule is Monday–Friday, 9:00 am–2:30 pm, with occasional evenings and weekends based on school and program needs. The position follows the SFUSD school calendar; the SSA is not scheduled during district holidays such as Thanksgiving, winter break, and spring break.Job ResponsibilitiesProgram & Student SupportProvide individual case management for up to 15 youth, including intake, assessment, goal setting, planning, and progress monitoring.Support youth through one‑on‑one meetings, advocacy, crisis response, and resource referrals.Facilitate or support weekly boys' and girls' groups as needed.Staff drop‑in hours and offer support to students seeking immediate assistance.Collaboration & CoordinationWork closely with the Student Support Team to match students with appropriate services.Build effective relationships with school staff, including administrators, counselors, teachers, and support personnel.Participate in Student Assistance Program (SAP), Student Success Team (SST), and other relevant school meetings.Maintain regular communication with families to share updates, identify needs, and coordinate support.Program Leadership & ImplementationServe as a program leader in the afterschool program when required, supervising groups of up to 15 students.Support the planning and implementation of the high‑school summer program.Contribute to site evaluation activities, including Quality Assessment processes and program surveys.Collaborate with the CARE team on school and community events, workshops, and initiatives.Documentation & ReportingMaintain accurate and timely case files, progress notes, and required documentation.Submit quarterly evaluations, intake forms, and closing summaries.Report case updates to the CARE Director and maintain compliance with program standards.Training, Compliance & Organizational ExpectationsComplete required safety and e‑learning trainings before beginning onsite work.Attend staff meetings, professional development sessions, and required trainings.Follow YMCA policies related to safety, supervision, mandated reporting, and risk management.Demonstrate organizational values including caring, respect, honesty, and responsibility.Maintain professionalism and collaborative teamwork across all interactions.Work Environment & Physical DemandsWork is performed in a school‑based setting and involves frequent interaction with students, school administrators, teachers, counselors, and other support staff. The role includes individual and group student support, participation in school meetings, and involvement in community and school events. The position also requires limited off‑site travel for home visits and family outreach. Some work will also occur during planning and implementation of summer programming.Physical DemandsAbility to travel within the community, to conduct home visits and attend outreach activities.Ability to move throughout a school campus, including walking between classrooms, offices, and meeting spaces.Ability to sit or stand for extended periods during counseling sessions, meetings, and group facilitation.Ability to supervise and engage with student groups of up to 15 youth, which may involve light physical activity.Ability to participate in school and community events, which may require walking, standing, or carrying materials.DisclaimersMust successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.This job description may not be all‑inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.Salary DescriptionThe hourly rate for this position ranges from $25.00 to $27.00 based on experience, qualifications, and salary benchmarking. Compensation is aligned with grant funding approval and budget availability for the position as required.#J-18808-Ljbffr