Student Success Advocate

New Mexico State University

Las Cruces, NM

JOB DETAILS
SALARY
$43,908.80–$54,885.74 Per Hour
SKILLS
Customer Support/Service, Event Management, Financial Aid, Interpersonal Skills, Loading/Unloading, Multilingual, People Management, Scholarship, Sustainability
LOCATION
Las Cruces, NM
POSTED
18 days ago

Student Success Advocate

  • 503676
  • Doña Ana Community College, New Mexico, United States
  • Staff
  • Staff Full-time
  • Closing at: Jul 22 2026 - 23:55 MDT

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Department Contact: McKenna Garcia, 575-527-7550, mcgarcia@dacc.nmsu.edu

Internal or External Search: External - Open to all applicants

Advertising Summary: DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:

Position Details

Position Title: Student Success Advocate

College/Division: DACC Dona Ana CC

Department: 941500-DACC STUDENT DEVELOPMENT UNIT

Location: Doña Ana Community College

Offsite Location (if applicable): Sunland Park Campus

Target Hourly/Salary Rate: $43,908.80 - $54,885.74 (Commensurate with qualifications)

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Contingent upon external funding

Standard Work Schedule: Shift: Other Shift

If Not a Standard Work Schedule: Standard M-F, 8-5, occasional night and weekend events required.

Job Duties and Responsibilities: • Provide guidance to students and their families in personal and interpersonal adjustment, academic concerns, career and life planning.

  • Provide and connect students and their families to community resources, institutional resources, and public assistance referrals and support.
  • Conduct Student referrals to counseling resources and other services as appropriate to offices on and off campus as needed.
  • Responsible for providing excellent customer services while disseminating accurate information to prospective and current students and their families regarding admissions policies, registration, financial aid & scholarships as well as many others via multiple venues including in person, phone calls email and text.
  • Creates and provides presentations on and off campus (outreach) to small and large groups as needed.
  • Participation in event planning, setup and tear down.
  • Food pantry operations to include, but not limited to: shopping, stocking, inventory, student work study supervision, loading and unloading, assisting students shopping in the Comfort Casita, and assisting with the Comfort Casita Sustainability Plan.

Qualifications

Required Education and Experience:

Associate''s Degree + 2 years of relevant experience or a Bachelor''s degree.

Equivalent Qualifications:

Preferred Qualifications:

Bilingual

Special Certification/Licensure:

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: Moderate physical activity.

Lifting Requirements: Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds.

Risk: No or very limited exposure to physical risk.

About the Company

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New Mexico State University