Student Success Assistant - PT

Student Success Assistant - PT

Salary

$19.22 Hourly

Location

Central Campus - Uptown/Elizabeth

Job Type

Part-Time Staff

Job Number

2026-00276

Unit

SA-Enrollment & Stu. Succ.

Department

Orientation

Opening Date

06/15/2026

Closing Date

6/29/2026 11:59 PM Eastern

For part-time/adjunct faculty only:

N/A (not a PT faculty role)

Projected average hours of work per week:

25 to 30

• Description
• Benefits
• Questions

General Function

To assist Student Success Services in helping students complete enrollment steps and registrations process.

Duties and Responsibilities

1. Contacting students by phone and email, registering students, and helping students with information and guidance on completing various enrollment steps.

2. Assistance with data and research and special communication and registration projects as well as the online New Student Orientation and Orientation Encore sessions.

Minimum Requirements and Preferred Qualifications

Associate degree and six months of work experience in a college, customer service, or administrative working environment and/or 3 years of experience in a college, customer service, or administrative working environment.

Preferred Qualifications:

Bachelor's degree

Additional Information

Knowledge, Skills, Abilities, and Worker Characteristics:

• Detailed knowledge of college processes relating to students
• Familiarity with student services offered by the college
• Technology skills
• Communication skills
• Academic Skills
• Ability to provide consistently high-quality customer service
• Ability to work with individuals from diverse backgrounds
• Ability to work productively with many different college teams on behalf of students

Working Conditions:

Typical office environment, which may include virtual meetings and campus tours.

Central Piedmont is happy offer several benefits to part-time employees including:

• supplemental retirement
• 529 College Savings plan
• use of fitness centers
• State Employees Credit Union (SECU)
• employee and State employee discounts
• free parking
• personal days (prorated, if eligible)
• paid parental leave (4 to 8 weeks, prorated, if eligible)

To learn more details, visit our Benefits page to see the Part-Time Summary of Benefits.

01

Do you have an Associate degree and six months of work experience in a college, administrative, or customer service environment?

• Yes
• No

02

Do you have 3 years of experience working in a college, customer service, or administrative working environment?

• Yes
• No

Required Question

Employer Central Piedmont Community College

Address 1201 Elizabeth Avenue

Charlotte, North Carolina, 28204

Phone 7043306631

Website http://www.cpcc.edu