Student Success Coach

East High school is seeking a Student Success Coach who is a relationship‑driven, data‑informed leader who supports students, families, and staff in removing barriers to academic success and well‑being. This role maintains an active caseload of students, monitors academic, attendance, behavior, and engagement data, and coordinates services with school and community partners. The coach implements restorative practices, facilitates professional learning for staff, and strengthens culturally responsive family engagement through outreach, home visits, and community connections. As a key contributor to MLSS processes and school improvement efforts, the Student Success Coach builds trust, advocates for equitable access, and helps create a positive school climate where every student can thrive. Evening and occasional weekend availability is required.

Qualifications Required:

• Associate's Degree in Education, Social Work, Counseling, Criminal Justice, or a related field

• Successful experience working with diverse youth and families in an urban school or community setting

• Knowledge of school and community resources available to students and families

• Training or experience in restorative practices, non-violent crisis intervention, or related approaches

• Strong verbal, written, and interpersonal communication skills

• Demonstrated ability to collect, analyze, and act on student outcome data

Qualifications Desired:

• Bachelor's Degree in Education, Social Work, Counseling, Criminal Justice, or a related field

• Three or more years of experience in case management, student advocacy, or community-based youth services

• Experience facilitating professional development or staff training

• Bilingual or multilingual communication skills

• Familiarity with District data platforms including Infinite Campus and Panorama

Essential Functions:

• Follows the Core Values of the Green Bay Area Public School District as driver of our words and actions.

• Excellence: Students and educators analyze, pursue learning, research, think creatively and work independently and/or collaboratively while applying their knowledge, abilities and skills with depth and critical thinking to both familiar and unfamiliar situations.

• Engagement: Active and enthusiastic involvement in and out of the classroom

• Equity: Systems and procedures we use to place students into nurturing and rigorous settings where students' cultural approaches are honored and students are empowered to fully use their capacities. Equity enhances the quality and accessibility of opportunities

• Integrity: Demonstrating fairness in judgment and action

• Responsibility: Fulfilling obligations in a dependable manner and accepting consequences

• Promotes efforts on diversity, establishes best practices and utilizes skills to remove barriers for students of diverse backgrounds.

• Creates a favorable professional impact on students, parents, community, and other employees.

• Maintains confidentiality in verbal, written, and electronic communication.

• Refers confidential information to the appropriate person.

• Follows safe practices and adheres to safety standards.

• Performs all other duties as assigned by Supervisor.

Data Analysis & Progress Monitoring

• Collects, analyzes, and interprets student data - including academic performance, attendance, and behavior indicators - to identify trends and inform targeted interventions.

• Conducts regular academic progress monitoring for assigned students, using District tools such as Infinite Campus, Panorama, and related platforms.

• Develops and maintains accurate case records and progress documentation; prepares data summaries and reports for principals and intervention teams.

• Attends Multi-Level System of Support (MLSS) meetings, contributing data analysis and intervention recommendations.

• Tracks family engagement metrics and student outcome data, identifying emerging patterns that inform school- and District-level decision making.

• Increases family participation in school surveys, events, and decision-making processes, actively reducing barriers related to language, technology, and access.

Case Management

• Maintains an active caseload of identified at-risk students, providing structured, ongoing support through weekly check-ins, goal-setting, and individualized intervention planning.

• Coordinates services and resources for students and families by partnering with school counselors, social workers, administrators, and community organizations.

• Assists students with academic and attendance improvement, including intervention planning for chronic absenteeism and re-engagement strategies.

• Responds to individual family requests for support, connecting families to appropriate school, District, and community-based resources.

• Supports problem-solving and advocacy focused on individual student needs, serving as a consistent point of contact through transitions and challenges.

• Establishes and sustains trusting, culturally responsive relationships with families through regular outreach, home visits, community events, and school-based engagement opportunities.

• Identifies and maintains knowledge of community organizations and resources serving students and families; supports development of formal partnerships where gaps exist.

• Maintains confidentiality in all verbal, written, and electronic communications; refers sensitive information to appropriate personnel.

Professional Learning for Staff

• Plans, facilitates, and evaluates professional development for staff.

• Collaborates with District teams to design and deliver professional learning that integrates culturally relevant practices.

• Keeps administration and instructional staff informed of individual student needs and systemic barriers, promoting shared responsibility for student success.

• Facilitates parent and family group discussions; plans regular opportunities that expand identity development, representation, and family voice within the school community.

• Serves on school improvement committees related to engagement, behavior, and academics; provides data-informed recommendations and supports implementation of interventions.

Restorative Practices

• Implements and models restorative practices as a primary approach to student conflict resolution, discipline support, and community-building within the school.

• Facilitates one-on-one and small group restorative conversations, mediations, and circles to support students in repairing harm, rebuilding relationships, and developing accountability.

• Partners with administrators and staff to support students whose behavior is interfering with academic success, providing proactive and reactive intervention using non-punitive frameworks.

• Monitors student behavior patterns and assists in providing restorative interventions with students involved in recurring or complex behavioral situations.

• Promotes a positive school climate by developing student leadership, conflict resolution skills, and peer support structures grounded in restorative values.

General Responsibilities

• Participates on District-level committees aligned to the GBAPS Strategic Plan, with emphasis on student success, equity, and family engagement.

• Actively promotes diversity, establishes best practices, and removes barriers for students of diverse backgrounds.

• Attends District-sponsored meetings, professional learning, and community events as required.

• Performs all other duties as assigned by supervisor.

Working Conditions:

• Flexible daily schedule to permit attendance at meetings, professional learning, and school/community events

• Work involves frequent disruptions and requires adaptability in response to shifting priorities and student needs

• Regular travel within and outside the District, including home visits and community organization sites

• Work involves frequent deadlines under pressure and requires sound independent judgment

• Evening and occasional weekend availability required for family engagement events and co-curricular activities

• This position is pending board approval*