Student Success Coach TRIO (E)

Position Overview

Student Success Coach TRIO

SALARY: $50,800.35 - $55,417.52

LOCATION: Lynnwood, Washington

DESCRIPTION:

Edmonds College has a federal grant from the United States Department of Education to run a TRIO Student Support Services program. The program¿s goals are to increase the retention, graduation, and transfer rates of low-income and first-generation college students and students with disabilities. Federal TRIO programs are designed to motivate and support students from disadvantaged backgrounds. The program serves 160 Edmonds College students each year. Through TRIO, students receive individualized attention and support, with services including academic advising, financial aid assistance, one-on-one tutoring, instruction in basic study skills, transfer assistance, personal support, mentoring, service learning activities, and information about career options.

Under the general direction of the TRIO Director, the Student Success Coach is responsible for providing academic and personal support services to eligible students with the goal of increasing student retention, graduation, and transfer rates, along with programmatic support responsibilities. TRIO has a commitment to recruitment, student success and completion for all students.

This is an exempt position that reports to the TRIO Director.

Applications received by July 12, 2026, at 11:59 PM PST will receive priority consideration. Applications submitted after this deadline may not be reviewed unless a second round of review is deemed necessary. Position is opened until filled.

Responsibilities include, but are not limited to:

• Engage with students, complete intakes, and manage a caseload of up to 65 to 70 students, provide wrap-around support services including: advising, financial aid, and transfer assistance.
• Demonstrate a commitment to serve first-gen, students with disabilities, and low-income students.
• Document interactions and meetings with students through the Student Access System.
• Meet at least twice a quarter with each student on your caseload.
• Recruit enrolled students to the program and successfully serve participants per grant guidelines
• Complete student assessments and develop the Individualized Student Success Plan (ISP).
• Assist in the processing of new student applications and ensure compliance with all federal regulations.
• Apply federal regulations, legislation, and TRIO grant requirements to all job tasks
• Monitor and track the academic progress and performance of the program and assist with completion of the federal annual performance report for the Department of Education.
• Assist with cultural events, workshop development and facilitation with an emphasis on academic, financial aid/literacy, transfer, and study skill workshops.
• Participate in the recruitment of potential TRIO students on and off campus at campus events, classroom visits, and other campus department locations.
• Assist with getting first-generation Passport to College students into the TRIO program and meeting student success goals.
• Other duties as assigned related to meeting the needs of the program.

REQUIRED QUALIFICATIONS:

• Associate Degree or equivalent work experience, such as case management, student and/or community engagement, student navigation, advising, etc.
• At least six months to one year of case management experience.
• At least one year of working in higher education with college students or a non-profit that works with a similar population.
• Ability to work effectively and engage with individuals with backgrounds similar to the target population.
• Proficiency in the use of Google Workspace.
• Strong verbal, listening, communication, and problem-solving skills.

PHYSICAL WORK ENVIRONMENT:

Work is typically performed in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. The ability to speak clearly on the telephone, use a computer is required. Recurring early/late hours (weekend/early morning/evening meetings). Some tasks require lifting and moving of objects up to 30lbs.

COMPENSATION:

Salary is $50,800.35 - $55,417.52 and is based on the Edmonds College administrative/exempt salary schedule, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, and 24 vacation leave days per year.

WORK SCHEDULE:

Monday through Friday, 8:00 a.m. - 5:00 p.m., including some evenings and weekends.

FLSA Status:

The position is an exempt position under the Fair Labor Standards Act requirements.

CONDITIONS OF EMPLOYMENT:

• You must document your citizenship or employment authorization within three days of hire.
• Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position.
• All new positions are contingent upon funding.
• At this time, Edmonds College does not sponsor H1-B Visas.
• Complete, sign, and submit Declaration Regarding Sexual Misconduct

APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:

All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:

• Current resume.
• Cover Letter addressing your qualifications and interest
• Names and contact information for three references.
• For veterans¿ preference, please scan and attach your DD214, Member-4 Form.

Important, if this position is posted on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities page, please apply using one of those official links. Applications submitted through external websites will not be received in the College¿s application system.

ABOUT THE COLLEGE:

Established in 1967, Edmonds College is a public community and technical college serving south Snohomish County. The college is guided by a mission centered on Teaching, Learning, and Community, with a strong commitment to academic excellence, student success, and community engagement. It serves about 18,000 students annually, including more than 800 international students from more than 55 countries. The college offers nearly 66 associate degrees and 111 professional certificates in 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.

EEO/AFFIRMATIVE ACTION STATEMENT:

The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; kathy.smith@edmonds.edu, 425.640.1814.

JEANNE CLERY STATEMENT:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College¿s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College¿s Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.