Student Success Coordinator II

Department Contact: Bernadine Booky, 575-646-2021, bbooky@nmsu.edu

Internal or External Search: External - Open to all applicants

Advertising Summary: New Mexico State University TRIO Student Support Services (SSS) Program -
Student Success Coordinator II (Mentor Coordinator)

NMSU invites applications for the position of Student Success Coordinator II (Mentor Coordinator). TRIO Student Support Services (TRIO SSS) is a federally funded TRIO program dedicated to helping first-generation students and those with financial need or disabilities obtain a bachelor's degree through academic support and enrichment activities. Join our team and make a meaningful impact on the lives of NMSU students.

Position Details

Position Title: Student Success Coordinator II

College/Division: Student Enrollment and Success

Department: 520810-STUDENT SUPPORT SERVICES

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: Commensurate with qualifications.

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Contingent upon external funding

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: • Plans, coordinates and implements a federally funded peer-mentoring component for 350 college students.
• Serves a caseload of 150 students as they navigate through college processes (Financial Aid, Scholarship, Academic environment).
• Administers, reviews, and analyzes the Noel Levitz College Student Inventory to assess participants' needs and college going attitudes and develops an Academic Service Plan.
• Responds to participants' concerns, challenges, complaints and grievances as directed.
• Makes referrals to campus and community resources.
• Maintains accurate records and documentation of program, and program participants' progress.
• Supervises TRIO Student Support Services Peer Mentor Component.
• Assigns and supervises Peer Mentor Caseloads.
• Recruits, Interviews, and Hires Peer Mentors.
• Plans and implements Peer Mentor trainings and evaluations.
• Conducts file audits and maintains student electronic and paper files.
• Completes timesheet documentation, catalogues weekly progress reports, and checks daily documentation of participant meetings with Peer Mentor. Reads and responds to participants' progress reports.
• Prepares semester and annual reports in evaluation of TRIO SSS Program and the Mentoring Component.
• Assists with the TRIO Student Support Services Annual Performance Report to the United States Department of Education.

Qualifications

Required Education and Experience: 
Associate's Degree + 7 years of relevant experience or a Bachelor's degree + 5 years of relevant experience.

Equivalent Qualifications: 

Preferred Qualifications: 
Master's Degree in Social Work, Counseling and Educational Psychology, Marriage and Family Therapy, or related area.

Special Certification/Licensure: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.