Student Success Liaison/Coach

Posting Details

Position Information

Position Title Student Success Liaison/Coach Division Asst VP of Student Health Department Counseling Center Number of hours per week 37.5 Days to be worked Monday, Tuesday, Wednesday, Thursday, Friday Months per year Fiscal (12 months) If modified, list months Job Type Full-Time Campus Main Campus If other location, please indicate Position Number 103650 Advertised Salary Pay Basis Monthly Job Description

Tennessee State University seeks a dedicated and student-centered Success Coach to join the Division of Student Affairs. The Success Coach will serve as a liaison between students and campus resources, ensuring students are connected with the support they need to thrive academically, socially, and personally. This role focuses on promoting student well-being, with a strong emphasis on increasing student engagement with the TimelyCare platform and coordinating programs addressing mental, physical, social, and academic success.

Essential Job Functions

• Serve as a primary point of contact for students seeking guidance on university resources and services.
• Act as a liaison to Counseling Services, Career Services, the Health Center, Residence Life, One Stop Navigation to ensure seamless student support.
• Answer or direct inquiries to the appropriate person.
• Actively promote and assist students in registering for and utilizing the TimelyCare platform.
• Develop, plan, and implement workshops, programs, and events focused on holistic student success (mental health, physical wellness, academic achievement, and social engagement).
• Provide individualized check-ins and coaching to students, helping them identify needs, set goals, and connect with appropriate campus and community resources.
• Collaborate with faculty and staff to identify students who may benefit from additional support and outreach.
• Track and report on student utilization of resources, program participation, and outcomes to measure student impact.
• Contribute to campus-wide student success initiatives and Student Affairs programming.
• Maintain confidentiality and uphold ethical standards when handling sensitive student information.

Minimum Qualifications

o Bachelor's degree in Counseling, Education, Psychology, Social Work, or related field.

o Strong interpersonal and communication skills, with the ability to engage and motivate students.

o Demonstrated commitment to student success, well-being, and development.

o Ability to collaborate effectively with colleagues across divers campus departments.

o Preferred: Strong social media communication skills, and Canva

Special Instructions to Applicants

Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.

Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.

An unofficial transcript may be attached in the "Transcript" section.

You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.

Open Date 07/16/2026 Close Date Job Category Administrative/Professional Requisition Number Benefits

Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.

Quick Link https://jobs.tnstate.edu/postings/10664

Reference Letter

References

Minimum References Required 2 Recommendation Deadline

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• CV/Resume
• Cover Letter
• Transcript 1

Optional Documents