Student Success Navigator

Central New Mexico Community College

Albuquerque, New Mexico

JOB DETAILS
SKILLS
Campus Recruiting, Customer Support/Service, Data Entry, Data Recovery, Employee Relations, English Language, Multilingual, Onboarding, Record Keeping, Request for Information (RFI), Sales, Secondary School, Spanish Language, Strategic Planning, Student Admissions
LOCATION
Albuquerque, New Mexico
POSTED
11 days ago

Compensation:

Compensation Type:

Hourly

Employment Type:

Regular

Grade:

NE05

Position Summary

The Student Recruitment Specialist is responsible for developing and implementing strategies to attract and enroll prospective students to educational institutions. The Student Recruitment Specialist works under the guidance of the Student Recruitment Manager to facilitate student recruitment endeavors aimed at engaging a diverse array of prospective students. The role entails reaching out to various demographics, including dual credit students, first-time freshmen, transfer students, and returning students.

Duties & Responsibilities

  • Assists and maintains communication with prospective students throughout the admissions application and onboarding process; answers questions and conducts presentations for programs offered at the College utilizing customer service experience learned in any industry.
  • Promotes activities to enhance student enrollment and identifies, coordinates, and schedules on- and off-campus recruitment.
  • Establishes and maintains relationships with staff and faculty to compile and disseminate current College information for recruitment and orientation purposes; and works closely with prospective students, parents, secondary and postsecondary schools, and community organizations in an effort to build, maintain, and grow professional relationships.
  • Responds to requests for information, conducts presentations, and performs data entry and retrieval working with the general public.
  • Maintains internal records and reports, including student recruitment and outreach activities among other required monthly reports.
  • May assist with organizing and conducting New Student Orientation presentations, developing new orientations, making updates or improvements for existing orientations, and working with the online platform that houses the online orientations.
  • Performs self-assessment and other related research for recruitment, outreach, and sales-related efforts.
  • Attends and supports various on- and off-campus events both recurring and as needed, including conducting campus tours.
  • Presents various written and oral presentations and other content to diverse groups, including potential students, employers, industry leaders, and various community stakeholder organizations.
  • Represents CNM and programs at public events, sometimes working outside the department's regular hours.
  • Participates on committees and performs other duties as assigned.
  • Performs other related duties as assigned.

Minimum Qualifications:

  • Associate's degree AND Two (2) years related experience.

OR

  • Three to four (3 to 4) terms of directly related experience as a Student Ambassador within the Enrollment Management Student Success (EMSS) division
  • Preference: Bilingual in Spanish and English
  • Shift Monday-Thursday 9 am-6 pm Friday 8 am-5 pm
  • Best Consideration 6/20/26
  • Resume and cover letter required for the application to be considered complete

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

About the Company

C

Central New Mexico Community College

Our Vision – "Changing Lives, Building Community" – remains the same as it has been since 2008. It's our Vision, and our motivation. Our new Mission is to "Be a Leader in Education and Training." As our state's largest community college, we need to continue striving to be at the forefront of cutting edge education and training. Being a true leader is not only important for our students, but it's also critically important for New Mexico's economy. Being a key contributor to our state's economic development equation, we plan to provide the kind of cutting edge education and training that will deliver highly skilled graduates and a 21st century workforce that will spur economic development.

As we passionately pursue our Mission, we will remain true to our Core Values – Be Caring, Be Ethical, Be Inspiring, Be Courageous, Be Connected and Be Exceptional. These Values will be our touchstones as we strive, through the power of education, to brighten our community's future. Our over-arching goals remain the same – Student Success, Community Success, and Organizational Excellence and Innovation. But our strategies to achieve these goals have been updated with clear objectives to reach by 2020.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Education
FOUNDED
1964
WEBSITE
https://www.cnm.edu