Student Success Navigator (QEP)
Salary
See Position Description
Location
CVCC - Main Campus - 2602 College Drive, Phenix City, AL
Job Type
Full-Time
Job Number
2026-28
College/Division
CVCC-501121-Quality Enhancement Program
Opening Date
07/27/2026
Closing Date
8/10/2026 11:59 PM Central
Campus Location
Chattahoochee Valley Community College
Position Summary
NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.
Under the general direction of the Director of QEP (Quality Enhancement Plan) and Student Services, the employee conducts intrusive advising/coaching for students, provides workshops, develops academic plans and educational goals with students, and assists in the Career Center.
Salary: Appropriate placement on Salary Schedule E4 05 ($35,390-$51,793), which is based on years of directly related full-time experience.
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.
A complete application packet consists of the following:
Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employees, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title, and be on official letterhead with an authorized signature.
Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.
Unofficial transcripts are acceptable for applications; however, official transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Requests for copies of application materials, including transcripts, will be denied by the College.
Anticipated Start Date: As soon as possible, or as negotiated.
Essential Duties and Responsibilities
Maintain regular and predictable attendance.
Work flexible hours to accommodate the students needs.
Work with students in cohort-assigned classes.
Hold weekly meetings with assigned students and provide proactive advising in person, virtually, and electronically. Coordinates communications to students utilizing intentional advising plans that engage students regarding personal and professional goals, course scheduling, core major requirements, and academic resources.
Assist in the development of student success initiatives
Facilitate student success workshops.
Facilitate workshops and training sessions for faculty and staff.
Assess students needs and refer students to the appropriate support services at the College, and assist them in scheduling appointments.
Develop academic plans and establish educational goals with students.
Interpret career assessment data to assist students in career exploration and planning.
Assist in the Career Center.
Document all services and student contacts in a timely fashion.
Complete and submit all federal, state, and local documents as required.
Assist with student advising, registration, pre-college orientation, and retention of students.
Serve on various College committees as assigned.
Perform other duties as assigned by the Director of QEP and Student Success, the Associate Dean of Student Development and Success, the Dean of Students and Campus Services, or the President.
OTHER DUTIES AND RESPONSIBILITIES:
Adhere to all policies and procedures set forth by the College.
Maintain confidentiality of identified sensitive information and departmental information.
Remain current in and enhance professional knowledge and skills through professional development and continuing education.
Interact with and serve diverse student and employee populations in a courteous and friendly manner.
Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.
Maintain appropriate work hours as outlined in State and College policies and assigned by a supervisor or dean.
Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.
Represent the institution in a positive manner.
Participate in registration, pre-college orientation (NSE), and other college events as assigned.
Serve on committees as assigned.
Participate in graduation and other college activities.
Participate in the Colleges planning process
Perform other duties as assigned.
Qualifications
Preferred Qualifications:
Application Procedures/Additional Information
All correspondence with applicants regarding this search process will be sent via email.
Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.
The online application link is found on the employment page of the Colleges website at: https://www.cv.edu/about/leadership/human-resources/ and https://www.schooljobs.com/careers/accs/chattahoochee.
Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. The College will not incur the cost of af applicants interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.
The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.
All male applicants between the ages of 18-26 must provide proof of Selective Service Registration
In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.
Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-Verify), which electronically confirms an employees eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-Verify process pursuant to Act. No. 2011-535.
CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdrawn this announcement at any time prior to the awarding.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.
8 hours per month
(may accumulate an unlimited number)
Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)
Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)
Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays
New Years Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
16 (5 locally assigned)
Contracted Work Days
260
Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)
Law Enforcement Officers:
Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)
Health Insurance
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip
Premium amounts:
Tobacco Usage Premium
The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.
Wellness Premium
The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.
Optional Coverage Plan Premiums
Institution matches $800 monthly (effective 10/01/17).
Duty Hours
(hours vary by campus and needs of the student)
Tuition Assistance
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.
Employees/Dependents at two-year colleges:
Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.
01
Have you attached all required documents to complete your application packet, including a résumé, and all college transcripts that clearly display your name and the date degree conferred
02
Do you have at least a bachelors degree from a regionally accredited institution?
03
Do you have at least one(1) year of full-time experience in education, student personnel, counseling, or a related field? If so, please describe how this experience relates to this position.
04
Do you acknowledge that, if selected for this position, placement on Salary Schedule E4, Grade 05, is determined by years of directly related full-time experience? If so, please confirm that all such experience has been listed on your application.
Required Question
Employer ACCS
Website 1
| Location | Phenix City, AL |
| Salary | $35,390–$51,793 Per Year |