Student Success Navigator

Student Success Navigator

Salary

$54,273.00 - $64,474.00 Annually

Location

Salem Campus. Salem, OR

Job Type

Classified

Job Number

C12030

Division

811605 Student Affairs

Department

811605 Recruitment & Outreach

Opening Date

10/07/2026

Closing Date

10/13/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

JOB INFORMATION

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

When applying for this position, please attach the electronic documents listed below. Failure to do so will result in your application being rejected as an incomplete application. Any documents you provide that are not listed will not been seen by the Search Committee.

• Unofficial Transcripts - An electronic copy of your academic transcript(s) from an accredited institution which clearly indicate the degree awarded, and any other applicable information, must be attached with your application if you would like it considered as part of your eligibility for the position. Any applicants who earned academic credentials from outside of the United States and wish to use those credits for consideration must also upload an evaluation of college credit earned at the non-U.S. institution.

DUTIES & RESPONSIBILITIES

Coaching & Student Success

• Provides coaching, mentoring, and intervention to future and current students and refers them to appropriate services including academic advising, and financial aid; as well as faculty, counselors, and other college support services
• Case manages targeted students and supports them in the onboarding process including, admissions, placement, orientation, financial aid, academic advising, and first term success
• Supports new student orientations and case manages participants who need additional support and guidance
• Participates in and represents Chemeketa at recruitment and outreach events including college/career fairs, campus visits, and community, agency, business, and high school events
• Targets outreach efforts to non-traditional populations including underserved communities and adult learners
• Has broad understanding of community resources for high needs students including housing, financial assistance and healthcare

Collaboration

• Works directly with Student Success Center, Admissions, Advising, College Access Programs, and other student services teams to facilitate the enrollment and retention of students requiring additional support
• Develops and maintains collaborative working relationships with high school and community partners
• Collaborates with academic and support departments, as well as the college's network of community partners, to ensure new and current students - especially those facing multiple barriers - are supported in achieving their academic goals

Program Support

• Evaluates the unique needs high needs students, strategizes and explores options for resolution or support that may fall outside normal processes, practices or policies
• Collects and enters data into appropriate database; creates, distributes and presents reports; analyzes student feedback and makes recommendations for improvements
• Participates in summer bridge programming activities for students transitioning from high school or GED to college

Institutional Expectations

• Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
• Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
• Embraces, understands and uses appropriate technology tools to accomplish job functions
• Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

CANDIDATE QUALIFICATIONS

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications listed below. If you are unsure whether you meet all of the qualifications , we encourage you to apply and address through your application materials all of the relevant education, transferable skills, and related experience that makes you a great candidate for this position. The information provided on your application will be used to determine step placement upon hire. Please ensure you include all information on your application which you wish to be considered.

Minimum Qualifications:

This level requires an equivalency of two (2) years of full-time work experience related to the essential functions and duties of the position listed above.

• OR-

An Associates Degree in Social Sciences, Human Services, Human Development or a related field.

Core Competencies:

• Strong verbal and written communication skills
• Knowledge of community college systems and philosophy
• Recognize when client/student referral is appropriate/necessary
• Demonstrated ability to work with a diverse population of student/clients
• Work independently and as a team member
• Knowledge and skill in the use of technology and student communication and information systems
• Bicultural/multicultural skills sufficient to select appropriate behaviors, values and attitudes within different cultures during interactions with others

Preferred Qualifications:

• A Bachelor's degree from an accredited institution
• Experience providing services to underserved communities or adult learners
• Similar background to that of students
• Experience providing support to at-risk students in a post-secondary setting

ADDITIONAL INFORMATION

TERMS OF EMPLOYMENT

• This is a 100%, 12-month classified assignment at the level 13 pay grade.
• This position has a 6-month probationary period
• All positions at Chemeketa are required to be available for work onsite as requested by the college.
• Requires flexible work schedule to meet program needs, which may include evenings and/or weekends
• This position may require the use of your personal vehicle for transportation between campus locations
• If requested, requires the provision of official transcripts upon hire
• Employees must maintain Oregon, Washington or Idaho residency as a condition of employment.
• Successful applicants for designated positions must successfully pass a background inquiry, which may include criminal, driving, credit and full background checks. Only information relevant to the position will be considered. An individual with negative information on their background inquiry will not necessarily be denied employment.
• Providing false information will result in rejection of an application, employment offer or dismissal

PHYSICAL REQUIREMENTS

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary requirements are met.

VETERANS PREFERENCE

Applicants are eligible to use Veterans Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

For information regarding Veterans Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS PREFERENCE

• One of the following:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-

• Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-

• Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:

• A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-

• Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

• Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications. Required documents must be provided at the time of application. Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. Chemeketa makes employment decisions based solely on the candidates demonstrated competencies as related to successful performance in the position.

PUBLIC SERVICE LOAN FORGIVENESS

Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.

LEGAL COMPLIANCE

Chemeketa Community College does not discriminate based on race, color, religion, national origin, immigration or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, familial status, pregnancy, disability, veteran status, genetic information, or any other status protected by federal, state, or local law in any area, activity, or operation of the College.

Chemeketa Community College is an equal opportunity/affirmative action employer.

For inquiries regarding the College's nondiscrimination policy, contact the following:

• For students with disabilities: Section 504/ADA Coordinator in Student Accessibility Services, 503.399.5279

• For employees with disabilities: Vice President of Governance & Administration, 503.399.2537

• For sex-based discrimination: Title IX Coordinator, 503.584.7323

• For equal employment opportunities or affirmative action: Affirmative Action Officer in Human Resources, 503.315.4586

To request this publication in an alternative format, please call 503.399.5192. For language access, please call 503.315.4586.

In addition to a rewarding and energizing career opportunity, Chemeketa offers a comprehensive benefits package to all salaried Chemeketa employees and eligible dependents. Benefits available to Chemeketa employees include:

Core Benefits: Medical, Dental, Vision, Employer-paid group life insurance, Employee assistance programs.

Voluntary Benefits: Voluntary Life Insurance, Long-Term Disability Insurance, Short-Term Disability, AFLAC Critical Illness, Accident and Hospitalization Insurance, Pet Insurance, Flexible Spending Accounts, and Health Savings Accounts with employer contribution for qualified insurance plans.

Retirement Benefits: Qualifying employees will receive contributions to the Public Employees Retirement System (PERS) as well as the opportunity to contribute to optional 403(b) and 457(b) deferred compensation plans.

Additional Benefits: Additional perks of joining the Chemeketa team include tuition waiver for employees and their qualifying dependents, on-campus wellness activities, and generous leave policies.

Public Service Loan Forgiveness: Chemeketa Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education

01

I understand that my application will not be considered unless I: Attach all required documents as specified in the job announcement. Submit a complete application form which clearly demonstrates the minimum qualifications for the position. * Have removed my social security number from all my documents, including transcripts. Please review the supplemental information section of the job announcement for specific information about required documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered by the committee.

• Yes

02

Please indicate the number of years of experience that you possess.

• No experience
• Six months of experience, but less than one year of experience
• One year of experience or more, but less than two years of experience
• Two years of experience or more, but less than three years of experience
• Three years of experience or more, but less than four years of experience
• Four years of experience or more, but less than five years of experience
• Five years of experience or more, but less than six years of experience
• Six years of experience or more, but less than seven years of experience
• Seven years of experience or more, but less than eight years of experience
• Eight years of experience or more, but less than nine years of experience
• Nine years of experience or more, but less than ten years of experience
• Ten years of experience or more

03

Please select the response from below that most closely matches your highest level of education as related to this position. To receive full consideration, your application and your attached transcript(s) must clearly support your response.

• I have not received a High School Diploma or GED
• I have a High School Diploma or GED
• I have completed some college coursework but have not received a degree
• I have an Associate degree from an accredited institution
• I have a Bachelors degree from an accredited institution
• I have completed some graduate coursework but have not received a degree
• I have a Masters degree from an accredited institution
• I have a Doctorate degree from an accredited institution

Required Question

Employer Chemeketa Community College

Address 4000 Lancaster Dr. NE

Salem, Oregon, 97305

Phone 503.399.5009

Website http://www.chemeketa.edu