Student Support and Engagement Coach

Troy University

Troy, AL

JOB DETAILS
SKILLS
Academic Advice, Career Counseling, Coaching, Customer Relationship Management (CRM), Customer Support/Service, Educational Administration, Higher Education, Student Services, Team Player, Training/Teaching
LOCATION
Troy, AL
POSTED
30+ days ago

Posting Details

Position Information Posting Number: SF2417P Position Title: Student Support and Engagement Coach Position Type: Professional Department: Deans Office - Troy Division Sorrell College of Business Campus: Troy Work Status: Full-Time FT Temporary No

Job Summary The Student Support and Engagement Coach will provide student support services to undergraduate business students in the Sorrell College of Business with a strong focus on improving student retention and progression. This position will serve as a departmental advising expert and assist students with academic planning and career development throughout their degree program and teach business courses in areas of expertise with a focus on the colleges orientation course and general business.

Minimum Qualifications

  1. Bachelors degree in business or closely related field from an AACSB accredited institution.
  2. Student Support and Program Management Experience.

Preferred Qualifications

  1. Masters degree in business or closely related field from an AACSB accredited institution.
  2. Experience in academic advising or student success at the university level.
  3. Familiarity with retention-focused initiatives, student tracking systems (e.g. CRM or student engagement software).
  4. Ability to teach foundational business courses and engage students in academic and career planning.
  5. Demonstrated ability to work collaboratively with academic departments and student support units.

Work Requirements Driving may be necessary but is not a primary responsibility. Work Hours: 8-5

Hazardous Conditions or Physical Demands List any hazardous conditions or physical demands required by this position.

Supervisory Responsibility Does this position have supervisory responsibility? No

Posting Date Posting Date: 10222025

Closing Date Closing Date: Open Until Filled

Special Instructions to Applicants Quick Link: https://www.troyuniversityjobs.com/postings/45825

Reference Letters Reference Letters: Reference Letters will be requested for each position to which you apply if applicable. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply.

Supplemental Questions Required fields are indicated with an asterisk.

  1. How did you hear about this employment opportunity? Troy University employment website: www.troyuniversityjobs.com Chronicle of Higher Education Higher Ed Jobs Social Media website Indeed Other employment website: please specify below Employee Referral: please specify below Local newspaper: please specify below Professional journal: please specify below Other source: please specify below

  2. Do you have a Bachelors degree in business or related field? Yes No

  3. Do you have student support and program management experience? Yes No

Applicant Documents Required Documents:

  • Cover Letter
  • List of References
  • Curriculum Vitae
  • Unofficial Transcript
  • 1 Other Document (Optional)
  • Other Documents (Optional)

About the Company

T

Troy University