Student Support Assistant

Student Support Assistant

Salary

$17.18 - $19.38 Hourly

Location

Stark State College - Main Campus (North Canton)

Job Type

Temporary Part-time

Job Number

202600106

Division

Learning and Engagement

Department

Mental Health & Community Outreach

Opening Date

08/04/2026

Closing Date

8/20/2026 11:59 PM Eastern

Preferred Qualifications

Bachelors degree in psychology, counseling, social work, or related field.

• Description
• Benefits
• Questions

The Student Support Assistant plays a crucial role in providing administrative and logistical support to counseling professionals at Stark State College. This position will assist counselors in ensuring the smooth operation of counseling programs, handling administrative tasks, providing support to students seeking assistance, and providing referrals to community partners. This is a grant-funded, part-time temporary position.

Who We Are:

The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success - for both our employees and our students - is the result.

We value diversity in backgrounds and experiences and strive to provide an environment that makes students, faculty, staff and community feel welcome and valued.

Youll Be a Great Fit If:

• You are skilled in managing and maintaining students records, ensuring accuracy and confidentiality.
• You enjoy assisting students with completing intake forms, completing paperwork, and providing initial information to students regarding counseling services, procedures, and available resources.
• You possess great skill in compiling data and generating reports related to counseling activities, such as student demographics, attendance, and outcomes.
• You are comfortable participating in team meetings and providing input and feedback on program development and improvement initiatives.

Typical Responsibilities Include:

• Managing and maintaining student records
• Scheduling appointments and follow-up sessions in accordance with counselor availability
• Handling phone calls, emails, and other correspondence, directing inquiries to the appropriate counselor or community referral
• Providing initial information to students regarding counseling services, procedures, and available resources
• Assisting with presentations or group sessions
• Assisting with fostering community partnerships for facilitating campus referrals

To Be Considered Youll Need:

• A minimum of an associate's degree in psychology, counseling, social work, or related field. A Bachelor's degree in same is preferred.
• Previous experience in a similar role, preferably in a counseling or mental health setting
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication and interpersonal skills, with a compassionate and empathetic demeanor
• Proficiency in basic computer applications such as Microsoft Office Site and electronic health record systems
• Knowledge of ethical and legal guidelines governing counseling practices and client confidentiality
• Ability to work independently with minimal supervision and as part of a collaborative team

Click here to view the full job description details.

Outstanding benefits you can expect from Stark State: (See the benefits tab on the job description details.) Part-time employees receive state pension/retirement (OPERS/STRS), paid Stark State tuition, & employee assistance program.

We love meeting stellar candidates, so please dont hesitate to apply!

In order to improve hiring efficiency, be more responsive, and help us find the best candidates, Stark State has implemented the use of a few recruiting tools, such as Humanly (formerly Qualifi) and Skill Survey. You may hear from us through one of these platforms during the recruitment process.

Humanly (formerly Qualifi) is a cloud-based phone interviewing platform. Think of this like traditional phone interviews, but faster - allowing us to be more responsive to you, the applicant.

Checking candidates' references for multiple top candidates provides a valuable means of verifying skills and experience represented in resumes and interviews. SkillSurvey Reference, a cloud-based, data-driven solution allows us to access relevant feedback from references provided by our candidates. The chosen references receive job-specific surveys on at least 26 critical behaviors and skills. These behavioral competencies have been scientifically studied and have been shown to correlate with work outcomes.

Stark State College utilizes E-Verify to ensure compliance with applicable employment eligibility laws. E-Verify is an electronic system used to confirm the employment eligibility of new hires. This process will be conducted in accordance with I-9 verification and will be done promptly upon hire for all incoming employees. To understand what E-Verify is and how it works please visit E-Verify.

Please note: Candidates selected for employment must either reside in Ohio or be willing to relocate to Ohio.

Should you have any questions regarding your application or our recruiting and hiring process, please reach out to HR@starkstate.edu.

INSTRUCTIONAL FEES

All instructional and general fees for credit, audit, or non-credit courses offered at Stark State College will be paid by the College from income of the College budgeted for employee benefits up to an amount per academic semester not to exceed such fees for six credit hours per semester.

A part-time employee may enroll in any section or course on a spaceavailable basis. To qualify for this benefit, employees:

• Shall take the course(s) during a semester in which they are currently working.
• Shall have instructed a minimum of 8 credit hours or 13 CEU's at Stark State College or if paid hourly, worked a minimum of 320 hours prior to receiving this benefit.
• Must obtain the approval of their supervisor. Employees paid on an hourly basis shall refer to the minimum hours worked requirement to qualify for the benefit. The employee's primary position during the semester the benefit is used determines the employee's eligibility.

Eligible part-time employees desiring this benefit must complete an Instructional Fee Waiver form available on mystarkstate and must submit it to the employee's supervisor for approval.

Instructional fees are available for IRS dependents of part-time employees. All instructional and general fees for credit, audit, or non-credit courses offered at Stark State College will be paid by the College from income of the College budgeted for employee benefits for dependents of part-time employees for six semester hours per academic year per employee.

Dependents of part-time employees may enroll in any section or course on a space-available basis. The student will be required to pay the processing fee and all other incidental fees associated with the course enrolled in each semester.

Dependents of employees classified as student workers, substitute workers, or seasonal workers will not be eligible to participate in this program. Dependents of part-time employees who are eligible for tuition waivers such as College Credit Plus, various scholarships and grants, and other such nonloan programs must use those funds prior to use of the Instructional Fee Waiver benefit.

PENSION

The Ohio Public Employees Retirement System (OPERS), was established to provide a secure retirement for Ohios public employees and their families. OPERS is available to all staff Members. The College contributes 14% of the employees wages for the retirement benefit and the employee contributes 10%.

OPTIONAL SUPPLEMENTAL BENEFITS

Tax Sheltered Annuity Programs (403 b and 457).

AFLAC (Short-term disability).

Allstate (Insurance options)

01

Do you have basic proficiency with Microsoft Office programs? Basic proficiency for this purpose is defined as having a level of skill sufficient to perform daily tasks using Word, Excel and Outlook to create, open, modify, save and send documents.

• Yes
• No

02

Do you have a minimum of an Associates degree in psychology, counseling, social work, or directly related field?

• Yes
• No

Required Question

Employer Stark State College (OH)

Address 6200 Frank Ave NW

North Canton, Ohio, 44720

Phone 330-494-6170

Website http://www.starkstate.edu