Student Support Specialist I (AZ, Phoenix)

Join the team as a Student Support Specialist I at the Phoenix Center!

Are you passionate about helping students succeed and building a supportive, inclusive academic community? Tohono O'odham Community College is seeking a Student Support Specialist I at our Phoenix Center to join our team.

Working in close collaboration with the Phoenix Center Director, you will play a hands-on role in running the center and ensuring our students receive optimal support. You will serve as an advisor, recruiter, and connector-helping students navigate registration, linking them with vital financial aid and tutoring services, and conducting outreach in the broader Phoenix area. If you want to help shape an inviting, dynamic learning space (both physically and virtually) for TOCC students, this is the position for you!

Hiring Rate Range: $20.65 - $22.59

What You'll Do:

• Advise students on curriculum and academic programs, assist with class registration, and resolve issues promptly.
• Conduct local community outreach, recruit new students, and collaborate with Phoenix partners to help grow the center.
• Develop and distribute marketing materials via email and the TOCC website. Maintain high-quality communication with students, faculty, and community members via phone, text, email, and social media.
• Ensure daily smooth operations at the center. Create purchase requisitions, place orders, and monitor the center's budget.
• Draft professional letters, memos, and non-routine administrative correspondence while maintaining student confidentiality.
• Represent TOCC at public events, serve on committees, attend training sessions, and make center presentations.
• Actively support the T-So:son (Our Core Values): T-Wohocudadag (Our Beliefs), T-Apedag (Our Well-Being), T-Pi:k Elida (Our Deepest Respect), and I-We:mta (Working Together).