Student Technology Assistance Team Program Specialist 2

Student Technology Assistance Team Program Specialist 2

Salary

$47,988.00 - $56,880.00 Annually

Location

9401 Farwest Dr SW, Lakewood, WA

Job Type

Classified Full Time

Job Number

C2620

Division

Library and Learning Resources

Department

Computer Labs/Library - FS

Opening Date

05/22/2026

Closing Date

6/12/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Position Summary

Position Summary:

The salary range for this position is $47,988.00 to $56,880.00, with most candidates starting at $47,988.00. This is a full-time, permanent, classified, overtime-eligible position with the Pierce College District and is eligible for up to one day of remote work per week after the probationary period. This position reports directly to the Computer Labs/STAT Manager and requires regular and consistent attendance.

The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world. The Pierce College District is committed to being an anti-racist institution; to truly be anti-racist we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college. We work to ensure that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals. We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity.

To learn more about our Equity, Engagement, and Belonging efforts, please visit:https://www.pierce.ctc.edu/equity-engagement-and-belonging.

The Computer Lab/Student Technology Assistant Team (STAT) Program Specialist 2 is part of a dynamic team that provides oversight for District Computer Labs, Makerspaces, Design Studios, and the various STAT stations. Primary duties of the position are to plan, coordinate, and implement the operation of the Student Labs on the Fort Steilacoom campus. The STAT Program Specialist will be responsible for identifying innovative technologies and presenting clear ideas while contributing to student success and helping to shape the future of student media and educational technology. This position reports directly to the District Computer Labs Manager. This position actively supports and engages in Pierce College's goals for equity and inclusion to provide access and support for our diverse community of learners and our goal of becoming an anti-racist institution.

About the District:

Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four-year institution, employment and earnings rates after graduation, and access for and success of minority and low-income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023.

Want a feel for our District? Take a peek with aerial campus views!

Pierce College Fort Steilacoom

Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake.

Pierce College Puyallup

Located on an expansive site with 125-acres of wooded land with beautiful hideaways.

Pierce College at JBLM

Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.

Essential Functions

Essential Functions:

Lab Staff Lead/Direction:

• Assist in recruiting, hiring, and training part-time lab and multimedia employees using approved procedures.
• Develop work schedules and make appropriate assignments for employees; monitor and approve work hours for Time and Leave Reporting.
• Recommend discipline and termination of employees, if necessary.
• Supervise the lab/multimedia centers/STAT (Student Technology Assistance Team) stations throughout the campus through direct observation and by monitoring procedures per established customer service and security guidelines.

Student Support & Program Coordination:

• Display a deep understanding of cultural diversity and a willingness to learn from others, fostering an inclusive environment through open and honest interactions.
• Establish meaningful connections with students, acknowledging their unique experiences, and recognizing their individual strengths and aspirations.
• Provide personalized guidance and ensure exceptional support by actively listening and engaging with students.

Lab and Staff Planning:

• Monitor student technology use and assist in development of a plan to meet users needs.
• Monitor staffing needs for labs/multimedia/STAT stations.
• Research and identify innovative technologies, strategies, and equipment.
• Assist with preparation of Student Tech Fee or Service and Activities budget requests.
• Track budget expenditures for all funding.

Research and Development:

• Research latest technology trends and management styles to stay current with continuous process improvements.
• Support implementation of fresh new strategies as it relates to student technology.

Student/Staff/Special Program/Faculty Support:

• Assist and coordinate with library personnel to maintain and support media equipment including audio/video devices and peripherals.
• Provide assistance with paper and toner needs for student technology.
• Support ESL, College Success, other Learning Resource Departments and college programs.

Participation in Shared Governance and Other Duties as Assigned:

• Serve on campus-wide committees to support and advance equitable student success to the greatest extent possible.
• Other duties as assigned.

Qualifications

Required Education:

• Associates degree from an accredited college or university in computer science, computer networking, business management, or a related field OR equivalent professional experience in supervisory positions, computer lab management, or a related field. For an Associates degree, the equivalent amount of professional experience is two (2) years.

Education to Experience Equivalences:

Associates Degree = 2 years | Bachelors Degree = 4 years | Masters Degree = 5 years

Required Experience:

• Experience working in computer labs, media, instructional support and/or information technology departments.
• Experience providing customer service in a fast-paced environment.
• Demonstrated supervisory skills to include coaching and mentoring to support employees/coworkers in achieving the college mission and their professional goals.

Special Requirements

• The incumbent will occasionally be required to travel between campuses.
• The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

Required Competencies: Knowledge, skills, abilities, traits and characteristics:

Communication: Ability to communicate plans and activities in a manner that supports strategies for unit involvement and accomplishment of mission and outcomes.

Intermediate computer skills and multimedia experience: Ability to utilize Word, Excel, Outlook, PowerPoint, both stationary and mobile apps. Ability to utilize the Internet and Canvas to support the STAT program. Some experience with cloud apps - Google Drive and MS One Drive. Hands-on experience with a variety of digital media, including but not limited to computer programs and software; digital imagery, digital video; video games; web pages and websites, including social media; data and databases; digital audio, such as mp3s; and e-books.

Interpersonal Skills: Ability to model and maintain the values of candor, openness, inclusiveness and honesty. Build and maintain the trust of others.

Fiscal Responsibility: Ability to look for methods to improve processes that have a positive impact on resource allocation.

Job Management: Ability to manage one's time and priorities to ensure assignments are completed in a timely and effective manner.

Critical Thinking & Problem Solving: Ability to be a critical, creative, reflective thinker; to question, search for answers and meaning; evaluate ideas and information and develop ideas that lead to action.

Adaptability & Flexibility: Ability to adapt to changing business needs, conditions, and work responsibilities.

Student Service (Student Focus): Ability to work effectively and efficiently to provide quality service to students and the public to satisfy student service expectations.

Establishing Rapport: Ability to interact effectively with others to establish and maintain smooth working relationships.

Application Process

Application Requirements:

To be considered for this position, applicants must:

• Meet the required qualifications as outlined in this announcement.
• Complete the online application profile at: https://www.pierce.ctc.edu/hr.
• Apply for the specific job opening.
• Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
• Upload (attach) detailed résumé of all educational and professional experience. (Résumé)
• Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: https://www.naces.org/members (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
• Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. At least one reference must be your current or most recent supervisor. Letters of recommendation will not be accepted. (References)
• Provide a response to the following question. (Supplemental Question): "How does this position impact the Colleges goal to support all students and to achieve racial and social equity in pursuit of mission?" Please limit your response to a maximum of 500 words.
• For definitions of certain equity, engagement, and belonging language, please visit: https://www.pierce.ctc.edu/eeb-definitions

Special Note: To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

Terms of Employment:

This is a full-time (40 hours per week), classified, overtime-eligible position with Pierce College Fort Steilacoom. This position is permanent after serving a 6-month probationary period. This position is eligible for up to one day of remote work after the probationary period. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with occasional evening and weekend hours required. This position may be subject to reassignment between campuses or sites. This position reports directly to the Computer Labs/STAT Manager. This position requires regular and consistent attendance.

Salary & Benefits:

The starting salary range for this position is $47,988.00 to $56,880.00 annually with annual increments up to $58,380.00. The salary will be determined based on the candidates qualifications and related experience. Most candidates will start at $47,988.00. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.

Physical Work Environment:

This position is required to work indoors in an open office environment, which requires visual concentration on detail, dexterity, precision, and is subject to frequent noise and interruptions.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the states free telecommunication access service.

Screening & Interview Process:

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned. Please note:This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the Districts needs will be eligible for further consideration.

Conditions of Employment:

Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.As this position would also do contracted work for the Department of Corrections (DOC), the DOC will conduct a background to ensure the incumbent is eligible to work in their facilities and work with incarcerated individuals. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit:

This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity:

The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, contact Human Resources at: jobs@pierce.ctc.edu

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Kelly Benson - Interim Title IX &ADACO/Section 504 Coordinator

TitleIX@pierce.ctc.edu

(253) 964-6716

Deena Forsythe - Vice President for Human Resources

(253) 964-6586

Paula Henson-Williams - District Affirmative Action Officer

(253) 864-3229

More than Just a Paycheck!

Washington State offers one of the most competitive benefits packages in the nation. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Insurance Benefits

Employees and families are covered by medical (including vision) and dental insurance. There are multiple medical plans with affordable monthly premiums ranging from $25.00 per month for individual coverage to $483.00 for full family coverage (the state pays dental premiums). Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view coverage choices and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.

Retirement and Supplemental Plans

Classified Pierce College Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the state Deferred Compensation Program (DCP) and the State Board Voluntary Investment Program (SBVIP), administered by TIAA-CREF. These are supplemental retirement savings programs (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Leave

Classified employees begin accruing 9.33 hours of vacation and 8 hours of sick leave starting their first month of employment. The amount of vacation an employee can accrue increases the longer they work with us (up to a maximum of 16 hours, 40 minutes per month after twenty-five years of service). A maximum of 30 working days (280 hours) of vacation may be accumulated. Employees also receive two personal leave days after four months of employment.

Washington State supports members of the armed forces with 21 days paid military leave per year.

Holidays

Full-time employees are entitled to ten paid holidays and a personal holiday of their choice (may be used after four months of employment).

Tuition Reimbursement

Permanent Classified employees working half-time or more may take space-available classes for $5 per quarter with the Tuition Waiver program (typically after a 6 month probationary period).

Public Service Loan Forgiveness:

At Pierce College, we value the contributions of our employees and strive to support their professional and personal growth. One significant benefit of working with us is our eligibility for the Public Service Loan Forgiveness (PSLF) program. As an employee of a qualifying public service organization, you may be eligible to have your federal student loans forgiven after making 120 qualifying payments (10 years). This program is designed to support those who dedicate their careers to public service, giving you the opportunity to significantly reduce your student loan debt while making a positive impact in the community.

Financial Peace of Mind: With Public Service Loan Forgiveness, you can focus on your mission to serve others without the burden of overwhelming student loan debt, allowing you to dedicate your skills and talents to providing quality educational opportunities to a diverse community of learners to thrive in an evolving world.

Flexible Repayment Options: We encourage our employees to explore various repayment plans, including income-driven options that can make monthly payments more manageable during your service as a public employee.

Join Our Dedicated Community Now:

If you are committed to helping Pierce College become an anti-racist institution; ensuring that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals than Pierce College needs you! We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity. This role that not only enhances your career but also offers financial benefits through programs like Public Service Loan Forgiveness. We encourage you to apply!

Bargaining Unit

Classified employees of Pierce College are covered by the Washington Public Employees Association (WPEA). For more information, please visit http://www.wpea.org/.

Discounted Health Education Center Membership

Employees of the college receive a discount on Health Education Center membership, which provides access at both campuses to a complete set of cardiovascular and strength training equipment and a full gymnasium at the Fort Steilacoom campus. Personal trainers and physical education classes are also available for an additional fee.

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"How does this position impact the Colleges goal to support all students and to achieve racial and social equity in pursuit of mission?" Please limit your response to a maximum of 500 words.

Required Question

Employer Pierce College

Address 9401 Farwest Drive SW

Lakewood, Washington, 98498

Phone 253.964.7342

Website https://www.pierce.ctc.edu/hr