Act as the primary point of contact between the client and the event manager. Ensure all client inquiries and concerns are addressed promptly and professionally.
Monitor the venue during events to ensure compliance with ASUCLA and the University policies and safety regulations.
Identify and resolve any issues or conicts that arise during the event. Report any signicant problems to the event manager for further action.
Assist in the physical setup and breakdown of event spaces, including arranging furniture and preparing decorations. Reser venues to their original state post event.
Work closely with other event staff and student assistants to ensure seamless event operations.
Perform other duties as assigned by the event manager or department supervisor
Student Learning Outcomes:
Demonstrate proficiency in organizing event setups and takedowns, including handling event equipment, signage, and space arrangements.
Strengthen customer service abilities by providing excellent support to event attendees, clients, and stakeholders.
Demonstrate effective problem-solving skills when addressing client concerns, managing complaints, or resolving unexpected event issues.
Understand safety protocols and event space configurations to ensure compliance with university policy.
Qualifications:
UCLA-enrolled student
Good academic standing
Good student conduct standing
Desired Characteristics:
Self-motivated, outgoing, positive attitude, personable and customer-focus oriented
Personal drive seeking to develop self and others.
Exercise a high degree of initiative and professionalism.
Creative, out of the box thinker with an ability to proactively anticipate obstacles and create solutions
Resilient working in an environment where you wear 'multiple hats' and multi task
Thrives in working effectively with team members and relishes a diverse work environment.
Detailed and resourceful
Able to react quickly and with grace to deviations in plans
Role Expectations:
Require to work on Bruin Day, Bruin Family Day and Commencement Week
Numbers & Facts
Location
Los Angeles, California
Website
https://asucla.ucla.edu/get-a-job/
Skills
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Event Managementunmatched
Furnitureunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Student Conductunmatched
University/School Policiesunmatched
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