Student Worker - Athletic Ticket Sales & Membership

Job Title: Athletic Ticket Sales & Membership

Job Classification: Business Operations, Student

Department: Bear Foundation

Hiring Manager: Daniel Kline

Contact: daniel_kline@baylor.edu

Work Schedule: Minimum 10 hours per week

Desired Length of Employment: Fall/Ongoing

Pay Rate: $9.00/hr

Key Components:

• In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives.

Job Description:

Preferred candidates are seeking a professional career within sports ticket sales. Employees will work with other student workers and full-time staff to assist in selling full menu of ticket options via phone calls, face-to-face appointments, in-stadium meetings, and special events. Answer inbound phone calls and emails to the Ticket Sales department and provide superior customer service. Make outbound touch-point calls to current season ticket holders and perspective ticket purchasers as part of call campaigns. Sell Football, Men's, and Women's basketball season tickets, partial plans, and other ticket products via phone, email, and in-person appointments. Maintain accurate and detailed records of all current clients and prospects within Salesforce. Provide information and answer inquiries as needed. Pay range varies based on previous customer service experience.

Perform business operations duties for assigned area of responsibility

Provide excellent customer service to clients

Ability to prioritize and take initiative

Assist with various projects, activities and tasks related to business operations

Ability to comply with University policies

Maintain regular and punctual attendance

Employer: Baylor University

Work Location: Simpson Athletics and Academic Center

Work Address: 1500 S. University Parks Dr., Waco, TX 76706