Student Worker - Field Operations - Scheduling Support (NFWS)
Grand Canyon Education
Phoenix, AZ
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JOB DETAILS
SKILLS
Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Establish Priorities, Leadership, Microsoft Outlook, Microsoft SharePoint, Multitasking, Operational Support, Organizational Skills, SAP, Team Player, Time Management
LOCATION
Phoenix, AZ
POSTED
Today
Job Title: Field Operations - Scheduling Support (NFWS) Purpose within the Organization:
Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU's non-traditionalcampus.
Responsibilities Related to Purpose:
Proficiently use University systems to execute multiple tasks and reporting
Ability to work in a fast-paced, changing environment.
Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.
Work well in a team environment and communicating with other campus departments and leadership.
Assist with Excel documents and reports
Equipment Used and Responsibility:
This position focuses appointment setting and uses the following programs:
Bookings
Phone
Outlook
OneNote
SharePoint
CRM
Other programs as needed
Qualifications:
Willingness to provide excellent customer service.
Strong organizational skills and attention to detail.
Dependable and punctual.
Ability to maintain confidentiality.
Willingness to work, learn, and be flexible.
Must be available to work shifts on 3 of 5 weekdays each week.
Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).
Experience/Education:
Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.
You may be subject to termination if you fall below the minimum requirements.
Pay Rate: Minimum Wage
Expected End Date: June 30, 2027
Currently working at GCE? Please be sure to apply internally through your Employee Workday account!