Computer Storage Hardware, Customer Support/Service, Hardware Administration, Hardware Installation, Information Technology & Information Systems, Mac Operating System, Microsoft Office, Microsoft Windows Operating System, Mobile Devices, Network Support, Organizational Skills, Software Administration, Software Installation, Software Upgrades, Systems Administration/Management, Wireless Communications
Job Summary
Provide basic software, hardware and network support related to faculty, staff, classroom and lab computers. Assist students/faculty/staff with technical issues and questions.
Principal Accountabilities
- Configure wireless access and client email on mobile devices
- Install software and hardware
- Update and/or upgrade software
- Assist in lab computer configurations and imaging process
- setup or relocate computer related equipment as needed
- provide basic customer support for MS Windows, Office 365, Zoom and TEAMS - possibly some MacOS or Ios
- maintain an organized work environment including technician work area and computer storage rooms
- perform ceiling mounted projector maintenance (requires working on ladder 6ft - 12ft tall)
- assist in configuring mobile devices to Blinn's wireless networks
- perform other duties as assigned.