Student Worker - MORNING ONLY Student Union Operations Assistant

Job Title: MORNING ONLY Student Union Operations Assistant

Job Classification: Business Operations, Student

Department: Student Activities

Hiring Manager: Chinyere Stallworth

Contact: Chinyere_Stallworth@baylor.edu

Work Schedule: flexible working hours

Desired Length of Employment: Ongoing

Pay Rate: $9.00/hr

Key Components:

• In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives.

Job Description:

SPECIFIC HOURS AVAILABLE

Morning

7am-9am Monday, Tuesday, Thursday, Friday

10am-12pm Wednesday

15 minute flexibility offered for classes ending or starting at the start or end times requested.

As the home for the Department of Student Activities, the Bill Daniel Student Center [BDSC] or otherwise known as the "heart of the campus," provides a place to relax, study and participate in activities that build an enduring loyalty between members of the Baylor community and to the university itself. The Student Union Operations Assistant providing technical (audio/visual), maintenance, and event support to guests and partners visiting the Bill Daniel Student Center. Student Union Operations Assistants answer phones/questions, guide guests to rooms within the building, monitor trash/cleanliness of building, setup/breakdown meeting spaces, maintain a quality and professional relationship with Housekeeping, and complete other tasks as assigned. Skills developed in this role include oral and written communication skills, learning how to navigate conflict, and exhibiting quality customer service.

• Deliver excellent customer services to clients and visitors by providing information and answering inquiries as needed
• Assist with various activities and tasks related to events and hospitality services
• Ability to comply with University policies
• Maintain regular and punctual attendance
• Ad Astra experience very welcomed though not required
• Provide general office assistance and event support
• Maintain files and reports and ensure confidentiality of information
• Perform business operations duties for assigned area of responsibility
• Ability to prioritize and take initiative
• Assist with various projects, activities and tasks related to business operations
• Maintain regular and punctual attendance
• Provide technical (a/v) support
• Maintenance management
• Answer phones with excellent phone etiquette
• Act as a guide for guests to room locations or across campus
• Monitor trash/cleanliness
• Setup/breakdown meeting spaces
• Maintain a quality and professional relationship w/ Housekeeping
• Set (7am-9am) or take down (4pm-6pm) tabling needed for student organizations; Monday to Friday during set times
• Assist in planning, coordinating and helping with events as needed

Skills

• oral and written communication skills
• conflict management
• customer service

Employer: Baylor University

Work Location: Bill Daniel Student Center

Work Address: 1311 S 5th St, Waco, TX 76706