Provide customer service, phone coverage, backup to the front desk, and general information relating to academic forms, schedules, policies and procedures. This position will also be responsible for sorting the Registrar's Office general inbox to the appropriate team
Maintain and update student records in Banner to include international and conditionally accepted student record updates
Process academic forms such as status changes, record updates, change of field of study, and so forth
Process electronic requests such as add/drop forms, withdrawal from the university requests, change of campus, and so forth
Process requests for records and photocopy student records when necessary
Requirements:
Data entry experience required
Banner experience preferred
Ability to work quickly and accurately with attention to detail
Content with repetitive tasks
Excellent communication and customer service skills
Commitment to Regent's core values of Excellence, Innovation, and Integrity
Salary: $15 per hour
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Not benefits eligible
#LI-DNI
Numbers & Facts
Location
Virginia Beach, VA
Skills
Change Requests/Ordersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Photocopyunmatched
Registrarunmatched
Telephone Skillsunmatched
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