Studio Operations Coordinator - MOOV - Milwaukee

Studio Operations Coordinator

Join our team as a Studio Operations Coordinator at MOOV Health & Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will help run the studio, provide hands-on clinical support, and assist with operational and financial administration and reporting. If you're passionate about wellness and want to make a meaningful impact on people's lives, we'd love for you to join our team.

The Opportunity

• Provides administrative and operational support to the Studio Manager to keep the studio running efficiently.
• Performs general office duties, including monitoring inventory and ordering supplies to replenish stock.
• Works with outside vendors and service providers to maintain the upkeep and usability of the studio and its equipment.
• Schedules patients per protocol in the studio's EHR system.
• Inspects charts from providers and staff to ensure proper documentation, including ancillaries, tests, and results.
• Conducts patient call-backs as requested by the provider to communicate results accurately.
• Responds to patient inquiries related to scheduling and studio services.
• Notifies the Studio Manager of issues and concerns in a timely manner.
• Follows standards and procedures to maintain a safe, secure, and healthy work environment. Notifies the Studio Manager of equipment malfunctions.
• Performs clinical procedures within scope and per protocol: phlebotomy / blood sampling, vitals, and injections, under the supervision required by state law.
• Performs and analyzes diagnostic testing (e.g., Resting Metabolic Rate, DEXA/body composition) to support MOOV longevity and wellness services.
• Prepares treatment rooms and equipment; ensures supplies are ready and consents are signed and verified before any procedure begins.
• Accurately labels and documents all injections and medication handling, per protocol and a valid provider order.
• Supports charting and documentation; uploads reports and images to the patient chart accurately and promptly.
• Assists the Studio Manager with account reconciliation, accounts payable, and purchasing support.
• Prepares and analyzes operational and financial performance data and reporting for the Studio Manager.
• Supports budget tracking and helps identify cost-containment and process-efficiency opportunities.
• Partners with the Studio Manager to identify and implement process and workflow improvements that increase efficiency and improve the patient experience.
• Participates in training, in-services, and staff meetings; supports the rollout of new studio processes and onboarding as needed.

Required Experience and Competencies

• High school diploma or equivalent required.
• Five (5) years of experience as an operations/office coordinator or in a comparable studio operations role required.
• Relevant clinical training and experience sufficient to perform the clinical-support duties listed required.
• Current Medical Assistant or other relevant certification from an accredited institution unless otherwise specified by the individual State's requirements that allow on-the-job training in lieu of certification required.
• Proof of BLS certification is required for on-the-job training in lieu of certification required.
• Associate degree in a relevant field preferred.
• Experience in accounting, finance, or practice operations preferred.
• Experience as a coordinator in an outpatient studio or wellness setting preferred.
• Solid understanding of studio operations and office procedures preferred.
• Knowledge of studio operations, clinical documentation, and compliance.
• Intermediate knowledge of EHR and practice-management systems.
• Skilled with Microsoft Office 365, particularly Excel and Teams.
• Strong organization, prioritization, and time-management skills with a productivity-driven demeanor.
• Knowledge of and ability to maintain accurate records and confidentiality (HIPAA / PHI).
• Solid verbal and written communication; professional demeanor; strong interpersonal and teamwork skills.
• Ability to follow facility and OSHA safety rules and procedures.

The Practice

At MOOV, we believe that aging doesn't have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach to their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member's full potential.

The Community

• Milwaukee, Wisconsin, located on the shores of Lake Michigan, is a vibrant city that combines rich history, cultural diversity, and modern living.
• Famous landmarks include the Milwaukee Art Museum with its iconic "wings," the historic Third Ward, and the Harley-Davidson Museum, celebrating the city's industrial heritage.
• Milwaukee offers a variety of activities, from boating and biking along the lakefront to enjoying local festivals like Summerfest, the world's largest music festival.
• Seasonal weather brings snowy winters perfect for ice skating and cozy indoor activities, and warm summers ideal for outdoor exploration.
• Known for its brewing history, the city features an exciting culinary and craft beer scene.
• Sports enthusiasts can cheer for the Milwaukee Brewers and NBA champions, the Milwaukee Bucks.
• With affordable housing, a thriving economy, and a welcoming community, Milwaukee is a dynamic and rewarding place to live and work.

Benefits & Beyond*

MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options.
• Medical, dental, vision, HSA/FSA, life coverage, and more.
• 401(k) retirement savings plans.
• Generous paid time off.
• Voluntary benefits and family planning support.
• Professional and career development programs.
• Employee Assistance Program (EAP).
• Wellness program.
• Commuter benefits.
• Student loan refinancing discounts.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.