Study Participant Call Center Representative - Spanish Bilingual

Medium

Tempe, AZ

JOB DETAILS
SALARY
SKILLS
Call Centers, Communication Skills, Customer Support/Service, Data Entry, English Language, Genetics, High School Diploma, Multilingual, Phase I Clinical Trials, Spanish Language, Team Player, Telephone Skills
LOCATION
Tempe, AZ
POSTED
1 day ago

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.Spoken Spanish-English bilingual fluency is required in our Call Center. In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed.This is a Benefitted Full-Time role which works 40 hours per week. The Call Center operates Monday-Saturday.Requirements High school diploma or GEDMinimum 1 year of prior call center experience is requiredBilingual Spanish-English fluency is requiredPrior data entry experience is requiredMust be 18 years of ageMust demonstrate excellent communication and customer service skillsPlease Note Candidates must have the ability to work a flexible schedule Monday-Saturday.Initial training occurs for 4-6 weeks during shifts scheduled 9AM-3PM.Once training concludes, the regular work schedule is 40 hours per weekTraining is onsite at our Screening Center in Tempe, AZ.Work may shift to home-based (within the Phoenix, AZ metro area) after 90 days of good performance post-training.$17.50 - $17.50 an hourCelerion Values: Integrity Trust Teamwork RespectAre you ready to join our team?Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.#J-18808-Ljbffr

About the Company

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