Stylist

Reference code: JR129852

We make hearts beat.

In our Maison, we wish to create a welcoming home and bespoke moments to reveal and empower femininity, and nurture a multicultural community of clients and talents, lasting through generations.

Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.

Founded on the vision of Azzedine Alaïa, a legendary master of cut who changed the look of fashion in the 80's with his sculptural silhouettes, the Maison continues to shape the future with the same passion and technical excellence.

Today, we perpetuate this quest for perfection and modernity. Through shape-driven creation and iconic knits sculpted on the body, we craft unique interpretations of the free beauty of women, guided by creativity, precision and a deep passion for arts.

Joining Alaïa means becoming part of a Maison where heritage, modernity and craftmanship come together to inspire, empower and create lasting impact.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Stylist

ALAÏA | Miami, Florida

Reports to: Boutique Director

Role Overview

An ALAÏA Stylist is an ambassador of the Maison, in charge of welcoming every guests into the Alaia family. They are a trustworthy advisor to clients and a reliable partner to managers of the store.

Responsibilities

A Client Relationship Owner

• Ensures every client is welcome, well taken care of and takes pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Familiar with the portfolio of customers, and in particular their VVICs and VICs

An omnichannel business partner

• Offers excellent customer service and improves individual business performance
• Uses all omnichannel services available to grow omnichannel sales
• Is aware of store and individual Sales and KPI targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the SM/ASM/HO
• Is aware of local trading environment and competitors 'activities

An operations excellence supporter

• Ensures impeccable store environment, BOH and grooming at any time of the day
• Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
• Implements all guidelines related to store and back of house management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

Qualifications

• Previous experience in retail sales and operations
• Excellent interpersonal, communication, and computer skills are required
• Strong attention to detail with the ability to handle multiple tasks simultaneously
• Ability to sit down and stand for extended periods of time
• Able to work open availability including evenings, weekends and holidays
• Ability to lift up to 20lb boxes regularly

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.

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