Subaru Trade Up SpecialistJerry Seiner Valencia SubaruValencia, CA | Full-TimeJerry Seiner Valencia Subaru is seeking a motivated Subaru Trade Up Specialist to join our growing dealership team. This role focuses on engaging service drive customers, identifying vehicle upgrade and trade-in opportunities, and creating a seamless, customer-first experience.If you enjoy working with people, thrive in a fast-paced automotive environment, and are motivated by helping customers find the right vehicle, this is an excellent opportunity to build a rewarding career with Jerry Seiner Dealerships.Compensation (California Pay Transparency)$40,000 - $120,000 per year, based on experience and performance.Compensation includes base pay plus commission and performance-based incentives. Total earnings are directly tied to customer engagement, appointments set, vehicle acquisitions, and completed vehicle exchanges.Key ResponsibilitiesGreet and engage service drive customers to identify Subaru trade-in and upgrade opportunitiesEducate customers on their options for selling, trading, or upgrading their vehiclePresent Trade Up opportunities based on each customer's needs, preferences, and current vehicleAssist with vehicle appraisals and trade-in evaluations (training provided)Generate appointments through phone, text, email, and in-person interactionsFollow up consistently with customers and prospects to maximize opportunitiesBuild strong relationships with customers and provide an exceptional customer experienceMaintain accurate customer information and activity within the CRMWork closely with the sales and service teams to identify and develop Trade Up opportunitiesFollow dealership policies and applicable legal and compliance requirementsQualificationsStrong customer service and communication skillsComfortable communicating with customers by phone, text, email, and in personProfessional, proactive, and results-driven mindsetSales, customer service, or automotive experience preferred but not requiredWillingness to learn vehicle appraisal, trade-in, and sales processesAbility to work independently while collaborating with a dealership teamAbility to thrive in a fast-paced, customer-focused environmentValid California driver's license and insurability requiredWhy Join Jerry Seiner Valencia Subaru?Join an established, family-owned dealership group with multi-state operationsMedical, Dental, and Vision Insurance401(k) Retirement PlanLife InsuranceHealth Savings Account (HSA) & Flexible Spending Account (FSA)Paid Time Off (PTO)Employee discounts on vehicles, parts, and serviceOngoing training and professional developmentMentoring and career advancement opportunitiesA customer-focused culture built around the Seiner DifferenceEqual Employment OpportunityJerry Seiner Valencia Subaru is an Equal Opportunity Employer. Employment decisions are made without regard to any protected classification under federal, California, or local law.Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.
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