Job Description
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
Title: Subject Matter Expert - Sales
Duration: Through 4/10/27
Location: Remote with some travel
Hours: 20 hours a week
Responsibilities
- Not an account team member, not a delivery lead.
- Market-facing, pre-sales shaping role that operates ahead of the account team.
- Build multi-year relationships with target clients before an RFP exists, open executive doors, shape how the client defines the opportunity before competitors are in the room
- Work directly with account teams to build their confidence and fluency selling Operate and our broader capabilities — coach them, not bypass them
- Partner with sector Champions and account PPMDs; hand off to the account team once an opportunity is qualified and shaped
- Measured on opportunities shaped/originated 12–24 months out and on account teams' improved ability to sell Operate independently
- 15–20+ years in managed services/outsourcing, split between a top-tier provider (Accenture, IBM, Our Client, Our Client, Cognizant, DXC) and client-side (CIO or CFO organization, sourcing or vendor management). Buyer-side experience lets them think like the client, not just sell to them.
- Track record in Finance, HR, or Supply Chain BPaaS specifically, not only IT managed services
- Originated and closed large (?***M+ TCV) managed services or BPaaS engagements, with incumbent-displacement wins
- Prior market-facing role: the face of a managed services practice with clients, analysts (Gartner/ISG/Everest), and industry forums
- Experience in our priority sub-sectors (industrials, aerospace & defense, diversified manufacturing) is a plus given current focus — RTX, Lockheed Martin, Ball Corporation, Waste Management, Caterpillar,etc.
- Active CIO/CFO/COO relationships at Fortune 500 industrials and A&D companies; warm relationships at 2–3 named priority accounts is ideal
- Standing with Gartner, ISG, Everest Group, HFS — firms that influence managed services shortlists
- Public visibility in managed services circles: speaking, advisory boards, published POV
- Managed services market positioning across BPaaS and IT managed services, not delivery execution
- Within BPaaS: Finance, HR, and Supply Chain — where our capability build-out is currently focused
- Executive relationship development at CIO/COO/CFO level over multi-year sales cycles
- Competitive displacement and incumbent-unseating strategy
- Deal shaping and RFP pre-positioning, 18–24 months ahead of renewal or bid events
- Fluency in managed services commercial models: outcome-based pricing, BPaaS economics, labor/tech cost curve dynamics
- Strong, credible seller with a track record of winning — not just relationship-building. Credibility with clients and with our own people.
- Executive presence to walk into a CIO's or CFO's office, cold or warm, and be treated as a peer
- Runs both the "why change" conversation (cost thinking to competitive-advantage thinking) and the "why us" economics conversation
- Fluent enough in commercial models (labor vs. tech arbitrage, BPaaS pricing, SLA/KPI design) to co-create a POV with the client
- Coaches account teams rather than working around them
- Operates without a defined account team behind them initially
At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner—we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way.
Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.
Benefits:
- Free Healthcare Insurance
- 401(k) Retirement Plan
- Free Life Insurance
- Sick Time Off
- Mentorship Program
- Certifications
- Referrals
- Family and Wellness benefits
- Continuous Growth and Career Development
Numbers & Facts
| Location | Remote with some travel, NY (Remote) |
| Industry | Computer/IT Services |
| Salary | $100–$200 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2003 |
| Website | http://www.kaygen.com |
Benefits
Paid Sick Days, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Life Insurance, Merchandise Discounts
About Company
Kaygen, an award-winning technology consulting and talent firm, assists organizations to achieve digital transformation. From structuring data to the Cloud and visualization, Kaygen leads the digital transformation of global clients.
Kaygen, from the Japanese word, kaizen, for continuous improvement, signifies how we continuously seek to bring expert tech talent to our client engagements to create a sustainable competitive advantage. However, there is more. Our company is diverse, and minority woman owned and operated by expert data technologists who have conceived and developed the very strategic technology initiatives that we now engage in for our clients with our talent.
Our core belief in diversity, complemented by the principles of kaizen, ensures we bring the best expert data talent to work transparently, collaboratively, and with the flexibility to ensure client success.
Visit http://www.kaygen.com/ for a solutions overview.
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Skills
- Aerospace and Defenseunmatched
- Career Developmentunmatched
- Caterpillar Equipmentunmatched
- Coachingunmatched
- Community Supportunmatched
- Customer Relationsunmatched
- Economicsunmatched
- Executive Relationshipsunmatched
- Financeunmatched
- Fortune 500 Customersunmatched
- Head of Financeunmatched
- Health Insuranceunmatched
- IBM Product Familyunmatched
- Manufacturingunmatched
- Mentoringunmatched
- Outsourcingunmatched
- Performance Metricsunmatched
- Pre-Salesunmatched
- Pricingunmatched
- Purchasing/Procurementunmatched
- RTXunmatched
- Request for Proposals (RFP)unmatched
- Salesunmatched
- Sales Cycleunmatched
- Service Level Agreement (SLA)unmatched
- Startupunmatched
- Supply Chainunmatched
- Team Lead/Managerunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Vendor/Supplier Managementunmatched
- Vendor/Supplier Sourcingunmatched
- Waste Managementunmatched
- Willing to Travelunmatched
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