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Program Management Jobs in Baltimore, MD

Substance Abuse Treatment Program Director

K&I HEALTHCARE SERVICES LLC
  • Baltimore, MD
  • $85,000–$100,000 Per Year
  • Full-time
1 day ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Licenses and Other Required Credentials: LCADC, LCPC, LMSW, LGPC, LCSW-C, and SUD Approved Supervisor status in Maryland
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year (Depending on Licensure)
Signing Bonus: $3000


K&I HEALTHCARE SERVICES (KIHS) is seeking a Program Director that can help us carry forward the traditions of recovery with unconditional kindness. The ideal candidate will be both an outstanding provider of substance use disorder counseling and a strong leader. Must have an active CAC-AD license*


JOB SUMMARY: Working under the supervision of the Medical Director, the Program Director is a visible leader responsible for managing the Substance Abuse Department. This position is responsible for the coordination and implementation of client educational/therapeutic activities; clinical and administrative supervision of SUD staff; review and maintenance of departmental policies and procedures; utilization review and supervision of admission activities to determine appropriate levels of care; development and implementation of program changes designed to meet the needs of the population served.


The Program Director at KIHS is ultimately responsible for the daily administration and supervision of KIHS delivery of SUD clinical services. This includes training and development of SUD clinical staff. The Program Director is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Program Director, in partnership with the CEO & Medical Director, is responsible for managing Key Performance Indicators. This individual provides oversight and authority to ensure compliance with KIHS policies and procedures. The Program Director has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.


DUTIES:


  • In partnership with the CEO & Medical Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay.
  • In partnership with the CEO & Medical Director is responsible for ensuring SUD staff Key Performance Indicators including counselor direct care hours are being met
  • Sets a standard of clinical and professional excellence providing clear expectations and accountability for all SUD staff, including ensuring that all staff adhere to guiding principles
  • Along with the CEO & Medical Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices.
  • Safeguards model fidelity ensuring that an evidence-based, harm reduction and recovery-oriented approach to patient care is promoted and practiced.
  • Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches.
  • Provides supervision with a focus on performance management as well as clinical certification or licensure.
  • Will complete weekly clinical supervision documents within 24 hours of supervision and submit to clinical leadership in accordance with company clinical supervision policies.
  • Ensures completion of clinical documentation including Treatment Plans, BAMs, group, individual, discharge summaries, and all other required documentation
  • Facilitates and documents weekly staff meetings and group supervision, and case consultations as needed.
  • Regularly observes groups and individual sessions to ensure service delivery meets clinical standards.
  • Completes and submits to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organization’s standards.
  • Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to.
  • Reviews all admission, discharge and other census data weekly for their program / area of responsibility.
  • Coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards
  • Responsible for carrying a reduced caseload. A temporary full caseload may be required based on program needs.
  • Will be responsible for group coverage as needed.
  • Provides support and direct intervention to staff members during client crises.
  • Partners with the compliance team to maintain compliance with CARF standards and state regulations.
  • Adheres to company operating policies and procedures.
  • Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring KIHS is implementing evidenced-based practices.
  • Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.
  • Must be willing to provide clinical training for companies that are outside of the assigned program/area of focus.
  • Must be willing to perform marketing and outreach in the community, promote services, and develop strategic partnerships with community stakeholders.
  • Promotes the organization’s image in a positive and professional manner.
  • Other duties as assigned.
QUALIFICATIONS:


  • Master's Degree preferred (preferably in social work, human services, behavioral health);
  • CAC-AD;
  • Must have at least three solid years of work experience in substance and behavioral health services;
  • Minimum five years of work experience in the capacity of administrative supervision and oversight.
  • You must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state where you are employed.
  • Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders.
  • Minimum of 1 year experience in a supervisory/leadership position within the human services field
  • Familiar with state / federal regulations, CARF standards, and DEA regulations – when necessary
  • Must have a minimum of 3 years working within the field of substance use disorder treatment.
  • Must become competent in Medication Assisted Treatment best practices.
  • Must be willing to work the hours that are required based on specific location.
  • Exhibits excellent written and oral communication skills.
  • Excellent documentation and computer skills required, including the use of electronic medical records.
  • Is engaging with staff and patients while promoting accountability that supports the organization’s clinical outcomes and metrics.
  • Compliance with the ethical and professional standards and practices of counselors and therapists.
  • Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skills.
  • Knowledge of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques.
Benefits:


  • 401 K
  • 401 K matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:


  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
Experience:


  • Substance Abuse/ Behavioral Health: 3 years (Required)
  • Administrative/ Supervision/ Oversight: 5 years (Preferred)

Numbers & Facts

LocationBaltimore, MD
Job TypeFull-time
Salary$85,000–$100,000 Per Year

Skills

  • Administrative Managementunmatched
  • Alliance/Partner Managementunmatched
  • Behavioral Healthunmatched
  • Behavioral Interviewingunmatched
  • Best Practicesunmatched
  • Clinical Competencyunmatched
  • Clinical Medicineunmatched
  • Clinical Outcomesunmatched
  • Clinical Practices/Protocolsunmatched
  • Clinical Study Publicationsunmatched
  • Clinical Trainingunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Corporate Policiesunmatched
  • Crisis Interventionunmatched
  • Customer Service Toolsunmatched
  • Customer Support/Serviceunmatched
  • Delivery Managementunmatched
  • Dental Insuranceunmatched
  • Documentationunmatched
  • Drug Developmentunmatched
  • Electronic Medical Recordsunmatched
  • Employee Terminationsunmatched
  • Federal Laws and Regulationsunmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Human Resourcesunmatched
  • Interviewing Skillsunmatched
  • Lead Generationunmatched
  • Leadershipunmatched
  • Licensed Clinical Social Worker (LCSW)unmatched
  • Maintain Complianceunmatched
  • Management Consultingunmatched
  • Marketingunmatched
  • Medicationsunmatched
  • Metricsunmatched
  • Onboardingunmatched
  • Operations Processesunmatched
  • Patient Careunmatched
  • People Managementunmatched
  • Performance Managementunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Program Evaluationunmatched
  • Psychiatry and Mental Healthunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Retention Programsunmatched
  • Risk Analysisunmatched
  • Service Deliveryunmatched
  • Social Workunmatched
  • Staff Developmentunmatched
  • Staff Trainingunmatched
  • State Laws and Regulationsunmatched
  • Strategic Planningunmatched
  • Substance Abuseunmatched
  • Substance Abuse Treatmentunmatched
  • Team Lead/Managerunmatched
  • Training/Teachingunmatched
  • United States Drug Enforcement Agency (DEA)unmatched
  • Utilization Managementunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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