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Substance Use Case Counselor/Case Manager

Elevate

West Bend, WI

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Attorney, Behavioral Health, Case Management, Coaching, Code of Federal Regulations, Communication Skills, Criminal Justice, Cross-Functional, Customer Relations, Customer Support/Service, Dental Insurance, Develop and Maintain Customers, Disciplinary Action, Documentation, Employee Assistance Plan, Flexible Spending Accounts, Futures, HIPAA (Health Insurance Portability and Accountability Act), Health Education, Healthcare, Human Health, Interpersonal Skills, Legal, Microsoft Office, Organizational Skills, Presentation/Verbal Skills, Psychiatry and Mental Health, Psychology, Social Work, Specimen Collection, Substance Abuse, Team Player, Testing, Time Management, Treatment Plan, Tuition Reimbursement, Use Cases, Vision Plan, Writing Skills
LOCATION
West Bend, WI
POSTED
9 days ago
Case Manager – Treatment Alternatives & Diversion (TAD)
West Bend, WI | Full-Time | Monday–Friday | $24.00–$26.00/hour
Earn a $1,200 Hiring Bonus!
Are you passionate about helping individuals overcome substance use challenges while making a positive impact in your community? Elevate is seeking a compassionate, organized, and motivated Case Manager to join our Treatment Alternatives and Diversion (TAD) Program.
In this role, you will work with individuals involved in the criminal justice system who are living with substance use disorders. Through intensive case management, collaboration with treatment providers, attorneys, and the courts, you will help participants successfully complete diversion programming, reduce recidivism, and build healthier futures.
Location:
1626 Clarence Court
West Bend, WI 53090
Schedule:
Monday–Friday, 40 hours per week
Pay:
$24.00–$26.00 per hour
Why Join Elevate?
  • Competitive hourly pay
  • Work-life balance with a Monday–Friday schedule
  • Comprehensive medical, dental, and vision insurance (30+ hours/week)
  • Health Savings Account (HSA)
  • Flexible Spending Account (Dependent Care FSA)
  • SIMPLE IRA with employer matching contributions
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Vacation, sick and personal time, paid holidays
  • $1,200 Hiring Bonus
Hiring Bonus Details
  • 50% ($600) is paid on your second paycheck after hire.
  • 50% ($600) is paid after successfully completing six months of employment, provided you remain in good standing with no disciplinary actions.
  • Employees who voluntarily leave employment before completing one year must repay a prorated portion of the second installment only. The initial payment is not subject to repayment.
Essential Responsibilities
As a Case Manager, you will:
  • Coordinate referrals with the Washington County District Attorney's Office and defense attorneys to determine eligibility and facilitate timely program enrollment.
  • Provide intensive case management for individuals participating in diversion programming.
  • Assist clients in accessing substance use treatment, mental health services, housing, employment, education, transportation, and other community resources.
  • Develop individualized diversion and treatment plans in collaboration with clients and multidisciplinary treatment teams.
  • Monitor client progress, reinforce recovery skills, and support long-term sobriety and successful program completion.
  • Provide coaching on relapse prevention, coping skills, craving management, refusal skills, and recovery supports.
  • Collect urine drug screens and preliminary breath tests, accurately document results, and communicate findings with treatment providers and other authorized partners.
  • Collaborate with the Wisconsin Department of Corrections to coordinate treatment goals and supervision requirements.
  • Maintain timely, accurate, and confidential client documentation, including assessments, progress notes, testing results, collateral contacts, and discharge summaries.
  • Enter required client information into agency and grant reporting databases.
  • Participate in staffing meetings, court hearings, case reviews, and graduation proceedings.
  • Maintain required professional licensure, certifications, and continuing education.
Qualifications
Required
  • Bachelor's degree in Social Work, Psychology, Criminal Justice, Health Education, Human Services, or a closely related field.
  • Licensed Substance Abuse Counselor-In Training (SAC-IT) required.
  • Knowledge of confidentiality laws, including HIPAA and 42 CFR.
  • Experience providing case management, counseling, or intervention services to individuals or families.
  • Strong verbal, written, and interpersonal communication skills.
  • Proficiency with Microsoft Office and Google Workspace.
  • Complete Naloxone administration training within six months of hire and administer Naloxone when appropriate during suspected opioid overdose emergencies.
Preferred
  • Experience working with individuals experiencing substance use disorders.
  • Experience in criminal justice, diversion programming, corrections, or behavioral health.
  • Knowledge of community resources and recovery-oriented systems of care.
Why You'll Love This Role
This position offers the opportunity to make a lasting impact by helping individuals successfully navigate recovery while reducing incarceration and improving community safety. You'll work alongside treatment providers, legal professionals, and community partners in a collaborative, mission-driven environment dedicated to changing lives.
Our Mission
At Elevate, we believe every individual deserves dignity, compassion, and the opportunity to achieve lasting recovery. Successful team members demonstrate professionalism, empathy, integrity, and respect in every interaction with clients, coworkers, and community partners. Maintaining client confidentiality and providing person-centered care are essential responsibilities of every employee.
Equal Employment Opportunity
Elevate, Inc. is an Equal Employment Opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, arrest or conviction record where protected by law, or any other status protected by applicable federal, Wisconsin, or local law.
Elevate is committed to providing reasonable accommodations to qualified applicants and employees throughout the hiring process and during employment.

 

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