Success Coach

Success Coach

The Office of Student Success and Persistence is seeking a success coach to assist in achieving the recruitment and retention goals of the college. This position provides individualized support and seamlessly connects currently enrolled Coe students with appropriate campus resources. This role plays a critical component in the student experience from the point of enrollment through graduation.

Work Schedule: 12 month appointment, competitive salary and benefits including retirement contribution and paid vacation

General Qualifications:

• Bachelor's degree required
• Ability to manage outreach and persistence of assigned student population
• Outstanding interpersonal skills with a strong desire to work with the college student population
• Excellent written communication
• Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases
• Quantitative and logical reasoning skills
• An understanding of and passion for liberal arts education
• 1-3 years of college admission experience desired
• Valid driver's license
• Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Successful completion of a driver and criminal background check in accordance with Coe College policy.

Responsibilities include:

• Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate
• Assisting the Office of Admission in their recruitment efforts as needed
• Analyzing data trends and providing reports to assure progression toward student persistence
• Managing the student experience by delivering outstanding customer service
• Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential
• Assisting with on-campus recruitment and retention events and programs
• Representing Coe College at public events as needed
• Meet with prospective first-year and transfer students as needed
• Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students
• Weekend and evening commitments
• A consistent dedication to respond to the needs of students in a timely manner

Coe College is an equal opportunity employer.