Summer Front Desk Assistant

Pay Rate: $12.00 per hour
Schedule: 12:00 PM - 3:30 PM | Monday - Friday (minus holidays)
Reports To: Site Director

Position Summary

The Check-In/Check-Out Staff member is responsible for helping create a safe, organized, and welcoming environment for members, families, and visitors. This position manages daily attendance procedures, assists with clubhouse administrative tasks, and helps ensure smooth arrival and dismissal processes.

Key Responsibilities

• Greet members, parents, and visitors in a friendly and professional manner
• Manage daily check-in and check-out procedures accurately
• Maintain attendance records and program documentation
• Ensure only authorized individuals pick up members
• Assist with answering phones and directing questions to appropriate staff
• Support staff with basic administrative and organizational tasks
• Help maintain a safe and organized front desk area
• Communicate clearly with parents regarding program procedures and concerns
• Follow all organization safety policies and confidentiality guidelines

Qualifications

• Must be at least 18 years old
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable using computers and google sheets
• Ability to remain calm and professional in a busy environment
• Experience working with youth or families preferred but not required

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to supervise busy arrival and dismissal areas
• Occasionally lift up to 20 pounds

Preferred Qualities

• Friendly and approachable personality
• Strong teamwork skills
• Ability to multitask in a fast-paced environment
• Passion for working in a youth-focused environment

Compensation & Benefits

• Starting pay: $12.00 per hour
• Shift: 12:30 - 3:30 PM
• Positive and supportive team environment
• Experience working in youth development and community programming