IT Help Desk Intern (Summer)OverviewA large, multi‑office professional services firm in Connecticut is launching a paid summer internship for college students interested in IT support and infrastructure. This is a hands‑on, on‑site role focused on learning IT fundamentals through real‑world support work.What You'll Be Doing:Provide Level 1 help desk supportTriage and resolve support ticketsAnswer and route incoming IT callsAssist with walk‑up technical issuesSupport video conferencing and meeting setupsHelp document processes and build knowledge resourcesLearn core IT protocols and troubleshooting techniquesWhat We're Looking For:College junior or senior (or recent graduate)Hands‑on IT experience through campus or departmental rolesStrong communication and customer service skillsWillingness to learn and take feedbackComfortable working on‑site in a professional office settingLocation:Waterbury, CT (on‑site only)Local candidates strongly preferredSchedule & Duration:Summer internship (~3 months)20–30 hours per week4‑day work week preferredCompensation:$18-$22/hr. (hourly – depending on experience)Why This Opportunity:Real, resume‑building IT experienceDirect mentorship from senior IT leadershipExposure to infrastructure, networking, and enterprise supportSupportive environment designed for early‑career growthPotential future opportunities for strong performers#J-18808-Ljbffr