Superintendent, Operations

Job Description

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Job Title: Superintendent, Operations

Posting Start Date: 10/5/26

Job Description:

Primary Role

Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

• #LI-Onsite
• #LI-MR23

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
• Assures policies, procedures, programs and performance are adhered to ensure continuing and increasing operational efficiency, effectiveness, and profitability.
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
• May be involved in customer service-related issues.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Supports managers to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Working collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge/Skills

• Previous Leadership experience
• Relationship building; teamwork.
• Labor Relations
• Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
• Knowledge of company policies and procedures and management theories, practices, and trends.
• Expert knowledge of process and operational areas.
• Used to dealing with customers

Experience/Education

• Bachelor's Degree in operational discipline, management, or related technical discipline or equivalent experience preferred. High School Diploma or GED required.
• 2-5 years of previous supervisory experience preferred.
• Previous experience managing a Union workforce preferred.
• Valid driver's license required.
• Previous Customer experience preferred.
• Must have experience with Microsoft Office Applications; Excel knowledge

Travel Requirements

• Role reports to 9040 Frost Ave Berkeley MO 63134
• Local travel within service territory

Work Schedule/Environment

• Tuesday through Saturday, 7am to 4pm
• Availability for on-call duties is required at all times, including weekends and holidays.
• Some outdoor work required.
• Frequent exposure to chemical and waste odors

Competencies

Manages Complexity

Ensures Accountability

Directs Work

Develops Talent

Builds Effective Teams

Balances Stakeholders

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