Buses, Collective Bargaining, Corrective Action, Customer Relations, Data Analysis, Disciplinary Action, Financial Disclosure, Financial Statements, Government, Industrial Relations, Leadership, Lobbying, MTA, Negotiation Skills, Operational Audit, Operational Support, Operations, Organizational Development/Management, People Management, Performance Analysis, Performance Management, Quality Control, Record Keeping, Resource Management, Safety Training, Safety/Work Safety, Service Delivery, State Laws and Regulations, Time Management, Training Program, Willing to Travel
Description
Position at New York City Transit
First Date of Posting: June 8, 2026
Last Date of Posting: June 29, 2026
Authority: New York City Transit (NYCT), Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA), MTA Bus Company (MTABC)
Department: Regional Bus Company
Division/Unit: Transportation
Reports To: General Superintendent, Transportation
Work Location: Various (Travel may be required to other MTA locations or other external sites.)
Hours of Work: As Required
(May need to work outside of normal work hours (i.e., evenings, weekends, and holidays).
MTA reserves the right to remove this posting before the Application Deadline.
Compensation:
Salary: $141,664 (UTLO compression rate)
- Salary is non-negotiable and based on the United Transit Leadership Organization (UTLO) Collective Bargaining Agreement.
- Job Family: General Operations
- Grade: 007
Job Summary:
The Superintendent, Transportation is responsible for ensuring the daily delivery of safe, reliable, courteous, and on‑schedule bus service across assigned routes and depots.
Duties and Responsibilities:
- Direct and oversee daily transportation operations supporting the depot and Road to ensure the safe, reliable, efficient, and customer-focused delivery of bus service; manage service performance, schedule adherence, staffing, crew assignments, resource allocation, and the deployment of supervisory personnel to address operational challenges, service disruptions, emergencies, traffic conditions, detours, and special events.
- Coordinate with the Command Center, Maintenance, and other operating and support divisions to ensure operational readiness and continuity of service; conduct operational reviews, field observations, investigations, and performance analyses related to safety, service delivery, customer concerns, accidents, employee performance, and compliance with agency policies and collective bargaining agreements, implementing corrective actions as necessary.
- Coordinate and oversee labor relations activities, including administration of collective bargaining agreements, grievance resolution, disciplinary actions, and union-related matters. Support labor negotiation efforts by helping establish depot/ Road objectives and serving as a liaison between the division/command center and union representatives.
- Develop and manage supervisory picks; implement schedule variations and monitor and uphold on-time performance standards.
- Manage the development and implementation of quality control, safety, and training programs in support of depot / Road operations.
- Support and collaborate with Quality Performance and Training divisions; incumbents may rotate between these units as needed.
- Analyze operational performance data and develop corrective action plans.
Education and Experience:
- Five (5) years of related experience, including a minimum of two (2) years of supervisory/managerial experience; or
- A satisfactory equivalent of the combined education and experience requirements.
Desired Skills:
- Strong experience in bus transportation operations, including dispatching functions.
- Proven ability to manage a large, complex organization effectively.
- Demonstrated capacity to make rapid, well‑informed decisions in high‑pressure or fast‑paced environments
Selection Method:
Based on evaluation of education, experience, and interview.
Other Information:
- To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
- Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
- Link to Benefits Page
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
How to Apply
For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.