Administrative Management, Basic Life Support (BLS), Budgeting, CPR Certification, Coaching, Communication Skills, EMT-Paramedics, Emergency Care, Employee Relations, Equipment Maintenance/Repair, Healthcare Quality, High School Diploma, Leadership, Maintain Compliance, Mentoring, Microsoft Office, Operational Communications, Operational Support, Operations, Patient Care, Payroll Administration, People Management, Physical Demands, Public Health, Public Safety, Relocation Services, Service Delivery
Location: Milwaukiee, OR | Full-Time, Exempt | Salary: $68,000-$82,000 + Annual Performance Bonus
Position Summary
Reporting to the Operations Manager, this role oversees daily field operations, staffing, scheduling,
payroll processing, employee support, and operational communications to ensure consistent
service delivery and adequate staffing levels.
Key Responsibilities
- Manage daily staffing, scheduling, and shift coverage.
- Coordinate overtime, time-off requests, shift bids, and leave processes.
- Verify payroll, attendance, and PTO records.
- Support field employees with scheduling and payroll inquiries.
- Supervise, coach, evaluate, and develop team members.
- Investigate incidents, resolve employee concerns, and ensure policy compliance.
- Maintain staffing, equipment, and operational readiness.
- Assist with reports, projects, budgeting, and special events.
- Maintain positive relationships with employees, healthcare partners, and public safety agencies.
Minimum Qualifications
- High school diploma or GED required.
- Current Oregon EMT certification and CPR/BLS certification.
- Minimum two years of EMS field experience.
- Leadership, FTO, mentoring, or supervisory experience preferred.
- Strong communication, organization, and Microsoft Office skills.
- Ability to function as a field EMT and meet driving and physical requirements.
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
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Global Medical Response Inc