Administrative Skills, Analysis Skills, Budget Management, Budgeting, Coaching, Cost Effectiveness Analysis, Cross-Functional, Customer Support/Service, Leadership, Maintain Compliance, Operational Strategy, Operations, Performance Analysis, Performance Reviews, Problem Solving Skills, Procedure Development, Quality Management, Reporting Skills, Resolve Customer Issues, Schedule Development, Staff Requirements, Staff Training, Time Management, Training/Teaching
Job Summary:
Supervises and coordinates the daily operations of multiple work units in a multi-functional department. Provides leadership to and reviews the work of more than 10 employees performing a wide variety of multiple, routine to moderately complex administrative support activities.
Essential Responsibilities:
- Supervises the day-to-day activities in accordance to ensure quality and/or quantity goals are met. Identifies, coordinates and implements projects and/or programs to improve the quality and cost-effectiveness of operations.
- Ensures projects are completed on schedule following established procedures and schedules. Estimates personnel needs and assigns work to meet completion dates.
- Reviews department/unit/area performance. Develops operating and customer service procedures. Ensures compliance with department/organization policies/procedures. May perform, especially in staff or professional groups, ongoing operational tasks of organizational units.
- Supervises, coordinates and provides leadership to and reviews the work of assigned staff. Provides training, coaching, and professional development. Interviews and recommends candidates for employment or termination. Conducts performance evaluations and salary reviews for assigned staff. Resolves grievances.
- Assists manager with development of short and long-range departmental goals and objectives. Accountable for non-payroll budget expenses. Participates in the budget planning and preparation process of assigned work units to meet the fiscal goals for capital, payroll and non-payroll expenses. Provides support and advice to management.
- Serves as a liaison between management, other departments, subordinates and/or members. Resolves problems and complaints from client departments, other managers and/or members. Conducts analyses and produces management reports.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
K
Kaiser Permanente
At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.
Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.
Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
10,000 employees or more
http://www.kp.org/careers