Supervisor, AR Collections

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Job Title

Accounts Receivable (AR) Supervisor

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Lake Mary, Florida location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.

The AR Supervisor oversees daily operations of the Accounts Receivable team, focusing on workforce management, productivity optimization, timely claim resolution, and first-line escalation support.

What You’ll Work On

• Team Leadership & Training: Interview, hire, train, and supervise AR staff, monitoring productivity and providing coaching and performance feedback.

• Workforce Management: Oversee time and attendance, productivity scorecards, workflow backfills, and adherence to performance standards.

• Denials Management: Identify, document, and analyze denial trends to improve processes and reduce future denials.

• AR Monitoring & Reporting: Maintain and distribute aging reports; ensure timely follow-up and accurate cash posting.

• Process Improvement: Develop and implement workflow policies to increase efficiency and compliance.

• Account Resolution: Serve as first-line escalation for AR collectors to resolve complex issues and payer disputes.

• Ad-Hoc Analytics: Prepare reports and analyses to support leadership decision-making.

Required Qualifications

• Technical Diploma

• 4+ years of healthcare revenue cycle or AR experience

• 2+ years in a lead or supervisory role

• Strong understanding of payer rules, denials, and billing workflows

• Proficiency with AR systems and Excel

Preferred Qualifications

• 5+ years of healthcare revenue cycle or AR experience

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$78,000.00 – $156,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Accounts Payable & Receivables, Credit & Collection, & Payroll

     

DIVISION:

HF Heart Failure

        

LOCATION:

United States > Lake Mary : 1101 Greenwood Boulevard

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf