Supervisor/Asst. Shift Manager - Table Games

Responsibilities:

• Perform Duties of Shift Manager in her/his absence
• Maintains a clear line of communication at all levels of operation when appropriate
• Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
• Ensures accuracy and completion of all signed paperwork and pit documents
• Maintains frequent and effective contact with guests
• Effectively deals all games supervised
• Maintains a thorough knowledge of all rules regarding games supervised
• Prioritizes tasks and handles multiple projects simultaneously
• Investigates and resolves customer complaints and issues
• Conducts employee coaching sessions
• Assists in training staff
• Answers customer questions about game information
• Performs as a team member and assists fellow associates to ensure a smooth operation
• Greets guests appropriately, treating each person as an individual and in a professional manner
• Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
• Coordinates and completes hourly evaluations on hourly associates
• Completes other duties as assigned

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $27.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.