Perform Duties of Shift Manager in her/his absence
Maintains a clear line of communication at all levels of operation when appropriate
Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
Ensures accuracy and completion of all signed paperwork and pit documents
Maintains frequent and effective contact with guests
Effectively deals all games supervised
Maintains a thorough knowledge of all rules regarding games supervised
Prioritizes tasks and handles multiple projects simultaneously
Investigates and resolves customer complaints and issues
Conducts employee coaching sessions
Assists in training staff
Answers customer questions about game information
Performs as a team member and assists fellow associates to ensure a smooth operation
Greets guests appropriately, treating each person as an individual and in a professional manner
Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
Coordinates and completes hourly evaluations on hourly associates
Completes other duties as assigned
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
Target Salary Range $27.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.