Supervisor, Care Management

Job Description

Supervises, instructs and guides clinical and non-clinical staff in the care management of at risk patients.

Job Responsibility

• Responsible for day-to-day oversight of the Care Managers and coordination of necessary resources. This may include adequate clinical, behavioral, acute/chronic, and social care services.
• Ensure staff is able to facilitate member and provider needs through entire care management cycle.
• Partner with internal staff on key initiatives and outreach for members as needed.
• Coordinate and communicate on access issues, assessments, internal protocols.
• Implement policies and procedures through oversight for complex cases and present to management.
• Coordinate the training of care management staff.
• Facilitate on-going communication between care management staff and providers.
• Assign cases and oversee care management caseloads including service care plan approval and member case file reviews.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Masters degree required, or equivalent combination of education and related experience.
• Current License to practice as a Master Social Worker in New York State required, plus specialized certifications as needed.
• Current License to practice as a Clinical Social Worker in New York State preferred.
• 4-6 years of relevant experience, and 0-2 years of leadership/management experience required
• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).