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Supervisor, Care Progression - Social Work

Saint Luke's Health Systems

Lees Summit, MO

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JOB DETAILS
SKILLS
Basic Life Support (BLS), Best Practices, Case Management, Certified Case Manager (CCM), Coaching, Communication Skills, Cross-Functional, Discharge Plans, Leadership, Nonprofit, Onboarding, Patient Assessment, Patient Care, People Management, Quality Assurance, Quality Management, Registered Nurse (RN), Regulatory Compliance, Schedule Development, Social Work, Staff Development, Staff Training, Team Player, Time Management, Training/Teaching, Trend Analysis, Utilization Management
LOCATION
Lees Summit, MO
POSTED
2 days ago
Job Description
Are you looking to grow in your career? Saint Luke's East is currently seeking a Supervisor , Care Progression - Social Work to join their team!
  • Onsite position
  • Master's in Social Work Required
  • Department Staffed 8a-430p; 7 days a week
  • Weekend On-Call Requirement
  • Previous Supervisor Experience Preferred
  • Minimum of 3 years in case management, discharge planning, or utilization review.
The Opportunity:

The Supervisor Care Progression is responsible for providing day-to-day operational oversight and leadership for Case Management and Social Work activities across inpatient units. This role supports the department's goals of timely and effective patient discharges, coordinating with multidisciplinary teams, ensuring appropriate staffing coverage, and fostering cross-unit collaboration. The Care Progression Supervisor plays an active and instrumental role in department onboarding for new hires, initial and ongoing education, and identification of departmental opportunities to drive facility length of stay management.

Key Responsibilities:
Oversees daily staffing assignments to ensure appropriate coverage across care progression roles.
Remains active team member and is expected to absorb a case load as necessitated by coverage demand.
Manages scheduling needs, including approval and tracking of PTO requests and shift adjustments.
Conducts daily long-stay patient reviews to assess discharge barriers and drive resolution.
Facilitates communication and collaboration among interdisciplinary teams to promote timely and effective discharges.
Leads or participates in site-level and unit-based huddles.
Contributes to patient round efforts at a site-level.
Provides coaching and instruction to staff on complex discharge planning cases.
Serves as a resource for clinical and non-clinical teams in resolving discharge delays.
Identifies trends, barriers, and opportunities to improve care progression workflows.
Participates in and/or leads quality improvement initiatives related to discharge planning and patient throughput.
Contributes to ongoing departmental education, including the development and delivery of training materials.
Participates in hiring decisions, discipline and evaluations.
Works in collaboration with Care Progression Manager for training and development of staff.
Coordinates onboarding activities for new hires, ensuring training is timely, effective, and aligned with departmental standards.
Supports continuing education efforts for the care progression team to enhance competencies and stay current with best practices.
Partners in responsibility for all resources and functions related to regulatory compliance adherence

Additional Qualifications:
Supervisory or lead experience strongly preferred.
LMSW, or related licensure required, depending on background. Certification in Case Management (CCM, ACMA) preferred.

Why Saint Luke's?
  • We believe in work/life balance.
  • We are dedicated to innovation and always looking for ways to improve.
  • We believe in creating a collaborative environment where all voices are heard.
  • We are here for you and will support you in achieving your goals.


Job Requirements

Applicable Experience:
3-5 years

Accredited Case Manager - RN - National Board for Case Management (NBCM), Basic Life Support - American Heart Association or Red Cross, Registered Nurse - Various

Master's Degree

Job Details
Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

About the Company

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Saint Luke's Health Systems

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